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2015

Ambassador Row Hotel Suites by Lanson Place

No. 1 Jalan Ampang Hilir, KLCC, Kuala Lumpur, Malaysia

Very good 7.6
Based on 5142 reviews

Recent customer comments

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Very good



based on 5142 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

7 Chan O.
Malaysia
January 02, 2016
Good for staying
The room service, housekeeping and free upgrade to bigger room
Did request for non smoking room, the receptionist no experience to make decision, when asked for the wifi password, provide with the wrong one, need to contact for few time.

8 Erna T.
Malaysia
January 02, 2016
good service
big room, clean and good service
Everything ok, except the breakfast not so good and need to improved

6.7 Alicia C.
Malaysia
January 02, 2016
Great for small groups
Room size, cleanliness, location
Good

8 Yee J.
Malaysia
January 02, 2016
Cosy
Cleanliness of the duta standard suites, toilet is clean and no signs of water leakage which is very good. The use of an electric/induction stove was clean.
I stayed in the standard room (new). I feel that the toilet furnishings and the kitchen are very nice. The place is clean and the bed is comfortable. Blanket was also comfortable. If only they provided more bath robes instead of the 1. The living area's sofa was not that comfortable. It was abit too hard for my liking and lacking space. The staff took more than an hour to attend to my request after several calls and visits to the front desk. The kitchen exhaust fan is not sufficient to remove the cooking smoke and what made it worse was that the balcony door could not be opened. That made the environment after cooking a little oily and hot. Other than that everything was very pleasant and the car parking service was convenient. Hassle free. Thank you for the stay. Happy new year.

5.3 Kin L.
Malaysia
January 01, 2016
Average hotel
Was struggling to locate the hotel as google map directed to the end of jalan ampang hilir. Called customer service hotline but diverted to voicemail. The interior need a major refresh! Oh, the breakfast doesnt match a 4star hotel standard at all.

7.7 TRISIANA D.
Indonesia
January 01, 2016
Fun Holidays
Location, comfortable bedroom, easy transportation
we have fun exploring singapore and get back for resting at hotel was easily done . bus stop exactly in front of the hotel door and mrt is just several minutes walk

5 budi T.
Indonesia
January 01, 2016
we will not back to this hotel in our next trip
hotel staffs
Carpet was old n dusty caused my oldest son to sneeze n cough; when we checked in the room has no shower towels and the room is not as what is showed in the hotel's promotion

4.7 Paul T.
Malaysia
December 31, 2015
Ambassador Row Hotel Suites by Lanson Place
The breakfast area too small and very limited variety of foods.

8 Natasha W.
Malaysia
December 31, 2015
good, I'm travel alone...and spend 4 nights there.
location , environmental and comfortable
Is quiet n comfortable . Will stay again for my next kl trip

6.7 Mei C.
Singapore
December 31, 2015
Generally okay
Big room, friendly staff, free parking.
Towel is not very clean looking. Rooms a bit old, sliding door to separate living & bedroom not smooth. Comes nicely with a living space, mini kitchen. Cafeteria staff is friendly.