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2015

Ambassador Row Hotel Suites by Lanson Place

No. 1 Jalan Ampang Hilir, KLCC, Kuala Lumpur, Malaysia

Very good 7.6
Based on 5200 reviews

Recent customer comments

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Very good



based on 5200 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

YOW S.
Malaysia
January 28, 2016
great location
location , hotel staff and environment

Indira M.
United Kingdom
January 27, 2016
Stay in kuala lumpur
Location, size of rooms and facilities
The stay was okay. On arrival, we asked about food availability around the hotel and the person dealing with us said there was nothing outside as all the restaurant shops close at 10. We arrived at the hotel around 9.39 pm. She said the hotel restaurant was opening till 10.30. The next we found out that there 4 to 5 other restaurants round the corner from the hotel which open till midnight and longer. Also to be noted is that you are not allowed to play cards near the swimming pool or in the lobby as they class that as gambling although we were playing and not gambling. The staff at the reception are not very helpful but the bell boys were brilliant and gave us good advise.

Jeremy L.
Malaysia
January 27, 2016
Enjoying stay
I stayed at their 2 bedroom apartment with 2 young children. Very spacious room and the hotel is close to shopping areas like KLCC and Bukit Bintang. Overall, good job and keep up the good work!

Amirul K.
Malaysia
January 26, 2016
It was okay except......
Comfort, Value for Money
Everything was okay EXCEPT:- 1) No fresh towels upon check in (need to request) 2) Somehow there's nails at floor under the carpet just before the kitchen door. 3) Missing towels at swimming pool 4) Missing Slippers 5) Missing Bathrobes 6) Breakfast doesn't have variety of choices. Some of the food too salty.

Bram F.
Indonesia
January 25, 2016
President Suite at Deluxe Room Price
Room Size, Price, Location
All I can say is I amazed by the room size I got with the price for a deluxe room at other hotel generally.. The room has 2 bedrooms (altough the small bedroom is definitely small), but it's overally has the president suite attitude.. Got a kitchen, a living room, a dining room.

Ping-Poh T.
Malaysia
January 25, 2016
Good location
Good location

Ping-Poh T.
Malaysia
January 25, 2016
Good location
Good location

miia M.
Finland
January 25, 2016
Not for sunbathing
The pool area is on the ground floor and it has trees to bring more shade. We were looking for a place to catch the sun for our last days in Malaysia and ended up changing hotel.

Jocelyn T.
Australia
January 24, 2016
Nice hotel, close to KLCC
I traveled with my 2 year old. The 1 bedroom duta suite was spacious with excellent air conditioning & shower. The duta lounge on the 12th floor was a little haven when we needed to get out of our room but didn't want to go too far. We had to request most things twice eg. The utensils for the kitchen & an extra bed for 3 nights. The housekeeping was excellent, as were the porters - they were great at getting taxis & assisting us in/out of vehicles with our push chair. The staff obviously adore children. The free shuttle bus one way to the shopping centres was great. KLCC shopping centre & kids waterpark/playground was a short taxi ride away. The negatives were that the swimming pool wasn't ideal for children (1.2m deep throughout) & receiving a call at 9.45pm (having had surgery that day) to ask how many nights I needed the extra bed for). Overall was a comfortable hotel which was value for money.

Saiful S.
Malaysia
January 24, 2016
Great Location
Location, Staff Performance, Nice Room