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Excellent 8.4
Based on 1164 reviews

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Excellent



based on 1164 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.2
  • Food/Dining 7.0

cheong K. from Malaysia
Families with young children
Stayed one night in December 2015
Excellent
Very good
Reviewed July 20, 2016

Faisal A. from Saudi Arabia
Families with older children
Stayed 5 nights in July 2016
Excellant
Everything was perfect.
Reviewed July 19, 2016

kelvin O. from Malaysia
Couples
Stayed 2 nights in July 2016
disappointing breakfast
the restaurant tujo is grossly inadequate for providing meals during breakfast. The dining area cannot accommodate the crowd. Food in the buffet keeps running out and replacement were too slow. cutlery and plates were not enough to go by. They serve us small plates instead of standard size plates. Unbecomming of a 5 star establishment.
Reviewed July 18, 2016

Noppakhun L. from Thailand
Families with older children
Stayed 3 nights in July 2016
Excellent
Next time we will go to visit this hotel again.
Reviewed July 15, 2016

Oye P. from Malaysia
Families with young children
Stayed 2 nights in July 2016
Excellent Location, Very clean but Front Office staff unfriendly
Front office staffs are unfriendly. Especially the lady staff serving attitude. Overall of hotel is nice.
Reviewed July 09, 2016

mansun J. from Indonesia
Families with young children
Stayed 2 nights in June 2016
Recommendable.
Good located, spacious room, kind staffs. Overall worth to stay.
Reviewed July 02, 2016

Susan A. from Singapore
Families with older children
Stayed 3 nights in June 2016
Great
Immaculate, Comfortable and well equipped. Easy access to KLCC shopping restaurants and park.
Reviewed July 01, 2016

YAN C. from Hong Kong
Business travelers
Stayed 3 nights in May 2016
Excellent location, best money for valule in KLCC area
Food was great, staff was very helpful.
Reviewed June 27, 2016

Angelyn C. from Singapore
Families with older children
Stayed 3 nights in June 2016
Great and Enjoyable
Overall great stay and no major complaints and will definitely use Ascott KL because of location convenience. LIKES: Prompt and early check in allowed even before 3 pm (Friday)as room is already ready and available and just waiting for us Quiet and efficient Front Desk and staff Toiletries and amenities are replenished daily without having to call Housekeeping Rooms are clean, comfortable, spacious, beautifully designed Air conditioning working quietly and does not give off musty smell Even house slippers provided are of better quality then the standard thin disposable types by most hotels DISLIKES: Not enough lighting overall except for bathrooms which have better and ample lighting than living room/dining room and bedrooms Free WIFI not working seamlessly and sometimes no or loss connectivity
Reviewed June 26, 2016

julfrinson S. from Indonesia
Families with young children
Stayed one night in June 2016
Great Location across Petronas Twin Towers and KLCC Park
The three bed room is spacious and comfortable for us coming as 5 adults and three children.
Reviewed June 25, 2016