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Very good 7.9
Based on 4773 reviews

Recent customer comments

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Very good



based on 4773 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.2

Leung Y.
Hong Kong
December 14, 2015
good location
good location, good service, but bad air-condition system,

Yew N.
Singapore
December 14, 2015
vacation as a couple
Clean, spacious and lots of food
Wonderful stay in a nice hotel. However, I asked for large bed but they end up giving me two single bed. The wifi was also pretty slow. Other then that, the experience is decent for the price u paid.

yew S.
Malaysia
December 13, 2015
not professional instructions on check in counter
Security, location, facilities
Bed not good, so hard

wilson A.
Australia
December 12, 2015
Good location hotel
friendly staff, great location, convenience place for shopping
-it is a pleasant stay in the hotel -great location by monorail, bus and taxi - i stay in high floor ith beautiful view around and quite in high floor -nice shopping centre downstair, have all kind of goods around -nice food in shopping centre with different taste and from premium to local

doreen T.
Singapore
December 12, 2015
No worth the money
nothing other than location
No very enjoyable.

Suriati S.
Singapore
December 11, 2015
Good location.
Spacious room, good location and clean.
I enjoy my stay but check in and out is so slow. I put up a sign to makeup my room at the door before I leave for shopping but when came back in the evening my room still not done yet. I only enjoy my stay due to good location for shopping and the room is spacious.

Ray E.
New Zealand
December 11, 2015
A good place to stay
Very nice modern Suite, Very Efficient Staff, Great Breakfast selection
Great, staff were highly efficient and friendly. Suite was spacious and comfortable. Central Location in Down Town Kuala Lumpur and attached to a high class Mall for all types of shopping. Twin Beds comfortable, but not made for large white men - my feet hung out the end of the Bed. Breakfast was superb - many choices.

Teo Y.
Brunei Darussalam
December 11, 2015
Good stay with young children
Easy access to shopping mall (attached), centre of bukit bintang and good food
The stay was good, varities of food selections

HOON K.
Malaysia
December 10, 2015
A Hotel that I consider Value for Money
Location, Rooms & Rate
The only bad experience I had was to join the long queue for checking in on arrival. It took me about 25 minutes in the queue before I reached the reception counter.Its also sad that I could not get a free one hour extended check-out requested by me. The reason for my request is that, I have to attend my daughter's convocation ceremony in the same hotel ballroom and is expected to end by 12.30pm. Can't the hotel be a little flexible? Other than that the stay was quite comfortable but the sofa needs to be changed.

Salina A.
Singapore
December 09, 2015
Will be back to give another chance.
Next to shopping, super close to food and close to transportation
Being my second time here, I was initially quite disappointed with the front desk. I understood that I was early for check in (reached around 1pm) and told them I do not mind coming back at 3 when the room is ready. But when I came back at 3 I was told that the room was not ready and I had to wait for another half an hour. As much as I understood how busy it was, it felt that the initial room that was prepared for me was given to another guest. But I am glad that the staff understood how long I waited and managed to get me a room. Thanks Berjaya, will be back to give you another chance.