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Very good 7.9
Based on 4720 reviews

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Very good



based on 4720 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.4
  • Location 8.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.3
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Natalyn G.
Singapore
August 18, 2016
Awesome
My favourite place in KL. The staff at the front desk and executive lounge were amazing! Kudos!

Zoey T.
Malaysia
August 18, 2016
My breakfast been charged coz when I asked whether my breakfast is included the waitress told me yes, some more I asked my friend to go for breakfast as well

Munirah A.
Malaysia
August 18, 2016
Should make sure the toilet is cleaned before customer checks in, shld try to accommodate customers request on website booking(do you all even read customers request???)

Mohammed H.
Brunei Darussalam
August 18, 2016
excellent location
parking should be free. in need of a good wifi connection

Lily J.
Malaysia
August 17, 2016
Convenient location
Food and shopping

CHADJIS I.
Indonesia
August 16, 2016
Good
Good

Wee A.
Singapore
August 16, 2016
Great place
Good location, connects to the Mid Valley Mega Mall. Great for shoppers as they can bring back their shopping bags to the hotel and go for more shopping. Walking distance to the Gardens Mall via Mid Valley Mall. GSC on the top floor for movie goers.

Charles S.
Brunei Darussalam
August 15, 2016
great location
great shopping areas

Beng L.
Malaysia
August 15, 2016
Bad experience
Location of the hotel is good for shopping and food but if you are travelling with your own car, the parking is very very very very horrible. The hotel don't have any car park for the hotel guest. I have to turn round and round for half an hour to get my parking lot. Finally I found a parking lot at south zone level 3A and I have to walk quite a distance from south zone to north zone where the hotel situated. Upon reaching the lift lobby at level 3, guess what-I have to wait for another 10 mins for the lift 'coz each time when the lift reach level 3, it's full or the lift will skip level 3 when it's full at the lower floor. Finally I decided to take the stairs down to the lobby but unfortunately there is no signage to show the way to the hotel lobby. Just imagine it took me about 1 hour to reach the hotel lobby from the car park and I was so frustrated after the long journey and I was so damn tired and just couldn't wait to check into the hotel to rest but it gets on my "nerves again" 'coz the access card to the lift to my room also having problem of accessing. It really spoilt my mood of enjoying the stay in the hotel and it will be my first and last of checking into the hotel again. Would not recommend to my friend(s) if they are having their own transport there. Please tell the hotel management, under the hotel features/facilities, PLEASE DO NOT MISLED THE GUEST ABOUT THE PARKING FACILITY 'COZ THERE IS NONE AT ALL.

boonshenn F.
Malaysia
August 15, 2016
Location and cleanliness are my main concern
The housekeeping is very thoughtful especially keeping the bathroom neat and clean.