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Very good 7.5
Based on 11520 reviews

Recent customer comments

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Very good



based on 11520 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 7.0

Basri M. from Malaysia
Business travelers
Stayed one night in April 2014
good as usual
in the city
it was good, i have no problem
Reviewed April 18, 2014

lee X. from Malaysia
Solo travelers
Stayed one night in April 2014
Don't know
Don't know
The smoking really bad smell,window cannot be open.! If have others choice I won't be there for 2nd times....
Reviewed April 17, 2014

MIN T. from Malaysia
Couples
Stayed one night in March 2014
good, nice and comfortable
clean,nice and comfortable
nice and clean, the staffs are friendly and helpful
Reviewed April 17, 2014

Teo H. from Malaysia
Families with young children
Stayed 3 nights in April 2014
a quick weekend gateway with children
breakfast, location and internet
Overall is a good experience, I will recommend its location for shopping and dining!
Reviewed April 17, 2014

Len Y. from Brunei Darussalam
Groups
Stayed one night in January 2014
Cozy stay for the weary
Located right next to Midvalley shopping centre. Room is clean and big. Room is comfortable.
My stay was a pleasant one. Although there was some renovation works going on when I was checking it, the check in process was quite smooth. The stay was a comfortable one. I did have one complaint. I need to use the business centre to do on line check in for my flight. I was informed that I need to pay and I can do that at the business centre. However, when I was at the business centre, I could not find any staff around to help me and when finally I found someone, she informed me that I have to purchase the coupon from the front reception (front reception was the one who told me that I could make the payment at the business centre). I had to run front and back just to get the coupon which was no fun, since the business centre was on the 1st floor with no elevator access. Other than that, the stay was good.
Reviewed April 17, 2014

Kian T. from Malaysia
Business travelers
Stayed 2 nights in April 2014
Centrally located hotel
Strategic location & place to shop
It is centrally located where could go anywhere in Kuala Lumpur easily and there're 2 shopping malls; one below the hotel and another next to the building.
Reviewed April 17, 2014

JIUNN T. from Malaysia
Business travelers
Stayed 3 nights in March 2014
easy access and enjoy for shopping
near to shopping mall and centralized location for meeting in kl town
good
Reviewed April 16, 2014

tham K. from Malaysia
Families with young children
Stayed 2 nights in April 2014
Normal
Shopping, location, food in the shopping area.
No good enough for the room.
Reviewed April 16, 2014

Si O. from Malaysia
Business travelers
Stayed one night in March 2014
Location
Location, comfortable room and nice staffs
More on the location and price. Reasonable and right in the shopping mall.
Reviewed April 16, 2014

Siew L. from Malaysia
Families with young children
Stayed 2 nights in April 2014
Comfortable room, bellboy service very lousy
Comfortable room, nice breakfast but bellboy service very lousy
The hotel room very comfortable, variety breakfast. However, the bellboy service very lousy because I ask them to put my breast milk inside the freeze, when I check-out I notice all breast milk become liquid and spoiled already.
Reviewed April 16, 2014