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Very good 7.5
Based on 11508 reviews

Recent customer comments

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Very good



based on 11510 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 7.0

Aloysius T. from Singapore
Business travelers
Stayed one night in April 2016
Simple Hotel
Nice hotel, great location. Has the essentials. The number of TV channels may be a bit lacking.
Reviewed April 17, 2016

Chua C. from Malaysia
Groups
Stayed one night in April 2016
nice stay
More updates on room facilities
Reviewed April 16, 2016

kok L. from Malaysia
Families with older children
Stayed 3 nights in April 2016
Small clean room to sleep only
The view from our window~ you can see the KL Tower, Twin Towers and city view. Hotel is adjacent to Midvalley Mall and Garden Mall. Very, very small room with comfortable bed and pillow. Ours was "superior" ; and there is no iron despite that feature added in the websites. Slept well all 3 nights. Housekeeper Siva does an AWESOME job Easy for friends to visit us, though they find it almost impossible to find parking in this very crowded Midvalley mall. Complimentary parking per roomis for one car only. The manual dial for room airconditioner does not reflect true temperature. We felt 20℃ when the dial was at 15℃. After one person flushes the toilet, the next person has to wait several minutes for the Deep Tank to fill up, before he can flush. (Eew) (the hotel had a large bottle of water placed in the deep tank for speed). Wait it out. There are just 2 tiny towels and 2 big bath towels, (unlike 2 more medium towels at other hotels). The Malls all open at 10 a.m. to 10 p.m. Supermarket downstairs among tons of restaurants, food courts, coffee shops, retail shops, money changers etc. The hotel buffet breakfast is delicious and bigg variety, wait up to 30 minutes for a table. (We had bought bakery from the mall and ate with the basic complimentary coffee [2sachets] in hotel room when we did not have time to wait in the long breakfast queue). Check out takes 30 minutes long. This hotel is very busy. The rooms are really small, serves the purpose of sleeping~only~tourists.
Reviewed April 16, 2016

Karlven T. from Malaysia
Business travelers
Stayed 2 nights in April 2016
Sound proof system
Facing the big ventilation fan from my view side. Quite noisy even stay at high floor. Hope to get room face the other side.
Reviewed April 16, 2016

bee A. from Malaysia
Solo travelers
Stayed one night in April 2016
expensive
will find more cheaper hotel next time but it's good. my room come without breakfast, still expensive. thanks
Reviewed April 15, 2016

Kairen C. from Singapore
Couples
Stayed one night in April 2016
Good location
Great location. Right inside the mall.
Reviewed April 14, 2016

Constance S. from Singapore
Business travelers
Stayed one night in March 2016
Old and poorly maintained hotel
definitely need a makeover , very run down. Poorly maintained, only 2 powerpoints in the room at awkward location and one of them is damaged - whole thing dropping off. Rooms are dirty, very dusty and poor quality mattress. Will not return.
Reviewed April 14, 2016

Safiah S. from Singapore
Couples
Stayed 2 nights in April 2016
Good place to relax
Nice surrounding
Reviewed April 14, 2016

Monique S. from Indonesia
Solo travelers
Stayed 3 nights in April 2016
For location for food and shopping is the best one.
Nice and clean room
Reviewed April 14, 2016

Karen T. from Malaysia
Couples
Stayed one night in March 2016
Good Value
Close to mall, good location
Reviewed April 14, 2016