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Very good 7.5
Based on 11401 reviews

Recent customer comments

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Very good

based on 11401 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 7.0

Chiang W.
July 20, 2016
Good for shopping
Good for shopping and value for money

July 20, 2016
1. My package was supposed to come with breakfast, but my name was not the list in the restaurant. Went to sort with the staff in hotel lobby staff, the guy just don't bother to check properly and tell Agoda's packages are w/o breakfast. When I show the Agoda tax invoice in my mobile, he wants me to email to them. Arguing for awhile only let me proceed my breakfast. 2. Packing ticket that has been validated by lobby staff, need to pay $5 to the venting machine. However it needs to go and find the right machine to do it. Not even the machine close the hotel lift. 3. Room is very small and aged, w/o gym and swimming pool facilities in the hotel. 4. Even though location is good, but traffic condition is hectic. Base on the above 2 troubles I encountered & the 3rd comment, I can rate this hotel with disappointment scores.

Azham S.
July 20, 2016
Good location as it is connected with Mid Valley Mall
However the front desk staff not friendly

Edry H.
July 19, 2016
Very good
Everything was perfect, except to some, room may be on the smaller side

Mohamed F.
July 19, 2016

Hsueh L.
July 18, 2016
Strategic location
Its in a great location for shopping and food.

lau H.
July 18, 2016
Strategic place, shopping heaven
The hotel is in the mid valley shopping mall. So, it's really convenient for travelers to have their shopping trip.

July 18, 2016
Short walk to megamall, free parking for hotel residents, friendly staff with smiles.

Venkata A.
July 18, 2016
Review of Cititel Mid valley hotel
Location is very excellent. Located at the centre and connected to the mall are the salient features of this Hotel. Easy access to cabs.

July 18, 2016
good location
Hotel connected with big mega mall with shopping/food and entertainment ,feel very safe staying in this hotel as in we do not need to walk out of the mega mall . We can find everything we need in this mall which connected to this hotel.