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Very good 7.0
Based on 4363 reviews

Recent customer comments

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Very good



based on 4363 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 7.6
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 6.7
  • Food/Dining 6.6

Ain F.
Malaysia
February 14, 2016
Nice holiday retreat
Good housekeeping, scenery, outdoor activities
Not easily forgettable. A bit unfriendly staffs.

ching L.
Malaysia
February 14, 2016
cozy place
breakfast was good, alot of variety...cozy room....

ching L.
Malaysia
February 14, 2016
cozy place
breakfast buffet alot of variety. cozy room. staff are freindly

Norhisham M.
Singapore
February 14, 2016
Coldmar
The View and location.
Only for the view & environment and proximity to other attractions

CHUAH K.
Malaysia
February 13, 2016
A Normal Stay
Fresh Air
A bad experience during check in to the hotel. We need to wait for 2 hours before can check in. Lack of staffs in front desk and house keeping. The sink stucked always even after repaired by house keeping. The WIFI connection always need to re-enter user id and password after disconnect. Not a good hotel to relax.

Ernie A.
Singapore
February 12, 2016
satisfaction
We are not looking for shopping. We are looking for nature cool breeze. Although Japanese garden, animal farm and horse ranch were far off but there is an efficient shuttles to bring us around. Friendly staff. My children enjoyed the Horse lessons which about rm140 for each child. Friendly as well as jovial trainer makes the children felt happy .

Wai Y.
Malaysia
February 12, 2016
BACK TO NATURE
FRESH AIR, RELAXING & PEACEFUL
My stay was very good but it can be better if I can get to the Tea House for a meal and enjoy the scenery there but because of my Leg which inconvenient me I couldn't get there I can only manage to get to the Japanese Village I hope the management would look into it. Thank You

Swee T.
Malaysia
February 11, 2016
Malaysian. Family trip.
Both receptionist & shuttle bus staffs attitude very bad. Unhappy with each other. Check in time: 3pm but keeps us waiting more than 2hrs to take our room keys. This is the lousiest resort I had experienced it! Not recommended to visits, not value for money.

Nasrullah M.
Malaysia
February 10, 2016
Potentials for Improvements
Environment, Scenery and service
Stay was fine, except that there are still lots of improvement need to be made like the condition of the rooms and area, the air-cond in the bedroom was not fully functioning due to it's age, bathrooms needs to be refurbish. To add more attractions like shows, activities and make the place more lively etc. Food quality and service needs to be improved, not value for money. Has a lot of potential to become one of best interesting places to visit if proper care and consideration are taken into.

Woon N.
Malaysia
February 10, 2016
Clean and comfort
Location, comfort, environment
Generally ok. Flow of check in and check out should have improved.