arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 5284 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Staff Performance 8.1
  • Value for Money 7.9
  • Food/Dining 8.1

9.6 MOHD N.
Malaysia
May 11, 2016
Best in kl
Alll

6.8 Teng C.
Malaysia
April 29, 2016
Good
Good

10 Ling N.
Malaysia
April 30, 2016
good location
good location

8.8 Shereen M.
Singapore
April 27, 2016
2nd time, never disappoint.
I brought my husband along after my previous stay with a friend (free upgrade to a deluxe room!). I craved for Concorde because... I am a sucker for great hotel breakfast! Ive been to many hotels in KL and globally and Concorde just satisfies my start of the day! Fresh and warm! One thing I feel that the management should do something about food wastage that your customers greedily stacked on their plates. I actually got very mad at some and even threw sarcasm at those who left their table with food enough to feed the beggars littered in KL. I really hope you guys can do something about food wastage. The location is the BEST! Bukit Nanas LRT (green line) and Dang Wangi (red line). Each line takes you to anywhere you wanna go. If you are a real walker, KLCC is a 10 mins away via the hotel's carpark, walk through a short street hawker and passing by some resto pubs! 12 mins away is some chillout area for coffee or good old Timbre hangout, otherwise by LRT is 1 stop away (Medan Tuanku) and there is Quill city mall where I shop at H&M Home besides at Ave K! Basically we walked even to Bukit Bintang. Gym is disappointing for my husband because it is only for premier members. Do something about this I guess? :D Overall, everything is good. I can never get enough of the breakfast!

8.8 Renee R.
Philippines
May 06, 2016
Good value for money
Near the Petronas Tower and close to a monorail station.

8 Renee R.
Philippines
April 29, 2016
Good value for money
Can't think of anything bad. My only minor complaints are that we requested non-smoking rooms yet we detected the smell of cigar smoke, and, there was also no complimentary room slippers to use. Apart from those 2 criticisms, it was a comfy stay.

8.8 YEAP S.
Malaysia
April 30, 2016
Location
Nice location and easy excces to mono rail

9.2 Allan L.
Philippines
May 01, 2016
3 Days and 2 Nights Stay
Positive Points: 1. Value For Money 2. Close to tourist's attractions (Petronas Tower, KL Tower, KLCC Mall) 3. Many buffet food selection 4. Fast Internet Connection 5. Well-maintained facilities (Gym, Sauna and Swimming Pool) 6. Clean Room 7. Hard Rock Cafe THINGS TO IMPROVE: 1. Should have male therapists not only female therapists 2. The staffs should wear a smile especially those on the receptionists. Show the essence of working in a hospitality environment. 3. Should treat every guests fairly. (I felt being discriminated when I ate for Breakfast because no one pay attention to me and especially I am alone.) 4. English of the staffs very hard to understand. 5. Hair salon during my stay was close. I am planning to have haircut during my stay. 6. They forgot to set-up the standard toiletries hotel set-up. Even I am alone, they should set-up good for two person bathroom amenities.

7.2 suraya S.
Malaysia
May 11, 2016
Nice view
Nice view, spacious room, breakfast is ok but can be improved. Pool is nice.

8 Mohamed I.
Singapore
April 25, 2016
Value for money
Good location, clean and spacious