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2015
Very good 7.8
Based on 6248 reviews

Recent customer comments

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Very good



based on 6248 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.2

TEH H.
Malaysia
February 09, 2016
Great Short Stay
1. Prime location 2. Good value. 3. Good security and safe feeling
Stayed many times here. Everything is as expected. Only thing is I had arrived at 1.30am and I thought that the front office officers could have more welcoming. The daytime officers were great.

RAYMOND B.
United Kingdom
February 07, 2016
Good value with great location
Have stayed here before. Location to Towers and KLCC station is excellent. Room is good size with chair table desk etc. Bathroom could do with makeover. Good breakfast

Fauziah K.
Singapore
February 05, 2016
Accessible hotel
Where Aeroline drop off/pick up, near KLCC and other shopping areas in KL, easy to get around
One of the hotel that we often stay when we go to KL. The concierge team are friendly and helpful.

Sam F.
Thailand
February 04, 2016
Troublesome staying
Location only
I have stayed here before without issues but this time visit was troublesome. Check in was confusing. We checked in at 12.30, were assigned a room and asked to return at 13.30. Once we got back the reception changed the room and we had to wait long time to get the key. Once in the room the internet credentials were wrong. It took a couple of calls to fix the issue. On next day the cleaner did not provide towels, after a visit at reception and 2 hours waiting we got only shower towel. Hand and floor towels were missing. Bathroom was very old. Klinex tissue was finished and never refilled. Hopefully the managements could think of these small issues and provide smooth service for customers.

Chloe G.
Malaysia
February 02, 2016
Excellent Stay
Location, Service and Room

NOERLEYLY S.
Singapore
February 01, 2016
Spacious Room and Good Location
Our room on the 5th floor faced the road and Pelita Restaurant. The room was clean and spacious and the king bed was comfortable. KLCC was just a few steps away and transportation facilities were easily accessible.

Thi P.
Vietnam
January 31, 2016
Good location and value for money.
Good location and value for money.

Frenky P.
Indonesia
January 30, 2016
Old hotel
Location, clean, spacious
Other than convenient location, room size is quite good. But room condition and amenities need refurbishment. The aircondition is not able to cool down the room temperature below 23 degree. It feels stuffy.

Nora A.
Singapore
January 27, 2016
Cleanliness of room
The executive room we got was not very clean. However, the deluxe room my mother got was clean. It depends on the room we get.

chua T.
Singapore
January 25, 2016
god location
good location