arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 3806 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3806 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.8
  • Food/Dining 7.1

8.3 Jeanette N.
June 18, 2014
Fantastic location at awesome price
Big clean rooms.
Awesome, as usual!

6.3 CHEN H.
June 18, 2014
moderate, suitable ofr short stay 1 or 2 nights
staff is nice, especially for the 2nd floor seminar room
moderate for me on staying at Dorsett Regency, Entrance to Car park too narrow not suitable for big Car as there is a maintenance on the side along the entrance to car park, Luckily mine just a small vehicle, just enough to fit in. The most not comfortable thing that my friend & myself feel is the fixed shower head on top of the bath tub, it too near to the wall, we not able to take bath, everytime, we need to fill in the water in the bath tub to take our bath, preferring hand shower.

7.7 NG S.
June 17, 2014
good location, nice hotel
good location, neearby shopping area, friendly staff

7 Armela L.
June 17, 2014
short but comfortable
accommodating staff, near shopping area, good room service
we had a short stay but it was comfortable though the room wifi didn't work at all

5.3 Hata H.
June 16, 2014
Quite old design but location is good
Good location. Comfort room

7 Arthur W.
June 16, 2014
Noisy repair works
Location, price, large rooms
Bellboys were quick to handle our luggage and check-in was prompt. Was assigned to room 1915, upon reaching 19th floor, greeted with an large ugly tear in the wallpaper along the corridor. Room was great - large size, comfortable bed, decent bathroom. Except for 2 things - only 1 socket for chargers (I know this is an old hotel during the days without laptops and handphones, but it's time to keep up with the change!!), and there was noisy repair works coming from the room directly next door. It was sharp and loud and very irritating. Maybe in the future the hotel shouldn't open up the rooms adjacent to repair works. Yes more rooms means more money, but with bad publicity like this from me, it can potentially affect future reservations. Overall, I'd give it just above average this time.

8 Bolin C.
June 16, 2014
very centrally located hotel
location, staff,cleaness
very centrally located...walking distance to shopping centers and the staff is very helpful

8.3 Alfredo L.
June 12, 2014
hotel is nice and room was superb clean..
nice, very clean and proximity to the city
very good stay at hotel, it was a good experience

8.7 Cherie M.
June 11, 2014
Relaxing room with a great view
The staff, breakfast and the size of the room
We had a great stay at Dorsett. The staff were very helpful when our bags had been lost by our airline. The breakfast was delicious and the hotel was very central to the shopping centres. Our room also had a fantastic view of the twin towers. The hotel could do with updating their hallways and corridors they were pretty run down, but the rooms were good.

6.3 Roger K.
June 11, 2014
Suited our short term needs
Close to Bukit Bintang, friendly accomodating staff, walking distance to public transport
The hotel suited our short term needs as it was close to our daughter's university, fairly well priced, although the overall hotel is in need of a good renovation and upgrade.