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Dorsett Regency Hotel, Kuala Lumpur

Dorsett Regency Hotel, Kuala Lumpur
Rating:

Number of rooms: 320

Location: Bukit Bintang

Address: 172, Jalan Imbi, Kuala Lumpur, Malaysia

Customer Reviews

good Guest Rating: 6

suwanda S.

Indonesia

Business Traveler

Date of Stay: 07 Jan 2010

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

good location

old

quite nice location. very close to major shopping malls in Kuala Lumpur. the food street is also not very far which is jalan alor. I would love the hotel to be renovated and I am sure I will come back again if they do so. cheers for Malaysia

Shopping Tip : pavilion is the best

nice hotel at nice place Guest Rating: 8

janis Z.

Latvia

Business Traveler

Date of Stay: 05 Jan 2010

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

good price, good staf, clean rooms, walking distance to Petronas Towers

problems with aircon- too cold

good hotel, with good and friendly staff. good location- walking distance to big shoping malls, to train station, to Petronas towers. we was stay with friends for two nights. staff was very helpfull with information about city. room was clean and nice. hotel ir high about a 24 floor building with nice view to Petronas twin toxwers.

Dorsett Regency Guest Rating: 8

jefri I.

Malaysia

Business Traveler

Date of Stay: 02 Jan 2010

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

The room was nice, spaciuos and really comforted me and family

The car park was really small space, really have difficulty to drive in specially when you driving a big car

this is my first time i checkin to Dorsett, me and expectation are high about this hotel especially when read through about it in the internet. I have checkin together with my wife and two kids, the room are really spacious that can fit all us comfortably, nicely arranged of course with plasma TV in the room and the toilet also was clean and big. Overall our stay even though only for one night was good. The hotel near to shopping mall and KLCC. But only the car park gave us some problem because i really have difficulty to drive my big car into the parking lot and i almost hit the corner wall.

Shopping Tip : Near to Shopping Mall, Pavilion, Bukit Bintang and KLCC

Dorsett Regency Kuala Lumpur Guest Rating: 8

monika K.

Czech Republic

Other

Date of Stay: 02 Jan 2010

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

good place and near to the city center

expesive transport to the aiport

Comfortable hotel Guest Rating: 6.3

wei W.

Malaysia

Business Traveler

Date of Stay: 01 Jan 2010

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 4/10

close to major shopping complexes

bad service from at the hotel restaurant

Overall it is a comfortable hotel, nice klcc view from the room. Only the waiter and waitress service at the restaurant are bad. We sat there for quite a while but they never bother to ask us for any drinks or not.

Great Hotel with good location Guest Rating: 9

wan W.

Malaysia

Couple

Date of Stay: 26 Dec 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

location is good and room is spacious

quality of food need improvement

definately will stay at this hotel again.

Shopping Tip : located in golden triangle area which is very convenience to shop and eat

worth the money~~ Guest Rating: 9.7

tracy G.

Canada

Solo Traveler

Date of Stay: 20 Dec 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Excellent rooms, great location, nice pool, great staff, air con works great, breakfast great, bathroom very nice, Windows Lounge nice touch.

Its all good......

I liked everything about this hotel - lobby humble but nice, staff excellent, rooms spacious and well decorated, bathroom very beautiful with marble floors and walls. The bed was very comfortable with down feather pillows and blanket, plasma TV nice touch, and greatest view one can ask (Twin Towers, from 27th floor). If you want the 27th floor its a non-smoking floor, and usually rooms available. The restaurants are nice, lunch buffet little pricey, but free breakfast buffet is excellent. Very nice pool, I found it very quiet most times, with a nice view again of the Twin Towers. Actually everything was very positive, and locations very good as well, close to everything including the Pavilion Mall. I would highly recommend this hotel.

Shopping Tip : In the center of best Malls.

Decent Hotel in a Great location Guest Rating: 7.3

jerome O.

United Arab Emirates

Solo Traveler

Date of Stay: 20 Dec 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Clean, Central location, Safe

When I entered the room it smelled like I'm in a hospital, which I think is because they used an anti-septic similarly used on most hospitals, They should at least change that! the smell is not fit for a hotel. Breakfast has little choices, but not that bad. The hotel could be 3.5 stars.

Got to check in around 11pm, My request for a top floor open view was met. Staff are friendly but won't go an extra mile for you needs. One thing I really didn't like is the smell of the room from the anti-septic probably dettol used. I felt like im in a hospital room. They should definitely change that. The breakfast is always the same, so if your probably staying there for a day or two .. it won't matter.

Restaurant Tip : Very close to Pavilion where you have a lot of choices for dining and shopping. Close to the Petronas tower and KLCC convention center and bukit bintang.

Dorsette Regency KL Guest Rating: 8

srisakul L.

Business Traveler

Date of Stay: 13 Dec 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Attentive staffs, good service, good location

Old room, re-furbish needed

The first impression for Dorsette Regency is the very friendly and attentive staffs, they are very helpful and polite. The hotel location is very good, 5 minutes walking to shopping area, Bukit Bintang. However the room looks so old comparing to the picture. The lobby is very small. If you check in at night time, you have to talk very loud as the lobby lounge nearby where you have to shout against the voice of the singers.

Dorsett Again Guest Rating: 8.7

ramy H.

Egypt

Couple

Date of Stay: 11 Dec 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Location

Bit old

The Hotel is located in a strategic area (Gloden Triangle) in Jalan Imbi across to Ritz Carlton Hotel. Shopping Malls (Pavilion) and Restaurants are within walking distance from the hotel. Bintang Walk, KLCC and Night life area are like 10 minutes walking. The hotel is a bit old but convenient, i would recommend anyone to stay in a deluxe premier as it's much better and bigger. whether you are on business trip or vacation, Dorsett would fit your needs. i would stay there again when visitng KL.

Shopping Tip : Pavilion Mall

Location and rooms Guest Rating: 8.3

wong W.

Malaysia

Family with young children

Date of Stay: 11 Dec 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good Location and also spacious rooms.

No sofa or sitting place for guests at lobby.

Dorsett Regency Hotel are located near KL Bukit Bintang Area which has good food and shopping Centres. The rooms are spacious and it is a good choice for families on holidays in KL. We stayed at the 24th floor and it has wonderful views of KL especially the famous Petronas Twin Towers. It is a good choice for families who do have their own transport as all major shopping centres such as Pavillion, Lot 10, Sungai Wang Plaza and Bukit Bintang are within walking distances. I will surely choose to stay at Dorsett Regency Hotel KL on my next trip to KL.

Shopping Tip : Major shopping Centres are just within walking distance.

nice Guest Rating: 6.7

bandar M.

Yemen

Couple

Date of Stay: 05 Dec 2009

 Value for Money: 6/10
 Location: 6/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 8/10

Location was good, great breakfasts and walking distance to shopping centres and restaurants

Lifts were a bit slow,no free internet and hotel lobby abit small

we booked for three nigths deluxe in club floor 23 floor really it was a nice place. the breakfast is so nice i like it dorsset is close to many shopping (lot 10 - Pavillion shopping ceneter)and resturents. it is in Bukit Bintang area Internet will cost you about 30 Ringitt per day if you want to use it in your room ( no free)

A Pleasant Stay! Guest Rating: 7.7

hew S.

Singapore

Couple

Date of Stay: 29 Nov 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Superior big room and well maintained. Good house keeping. Good location, walking distance to shopping Centres like Emporium, Starhill,Lot 10,Sungei Wang, BB Plaza etc

Parking- very tight spots at ramps. Big cars (Camry or MPV size) may have difficulty driving inside. Breakfast Area is not quite big enough, long queue forms at peak time.

Its a nice hotel with a rather understated reception. The big room size, good house keeping and friendly courteous staff made up for the lack of grandeur of it frontage. Its location is pretty good. Its just walking distance away from the main shopping belt of Jalan Bukit Bintang and not far from the nightlife area of Jalan P Ramlee. Breakfast spread is pretty good with local and continental dishes offered. Only setback is that you have to go early or you may have to queue during peaktime as the Breakfast area is small. Overall standard of service at the hotel is good. Parking is a problem for big cars as the driveways are really cramped.

Travel tip : No tooth brushes and toothpaste provided. So BYO.

Dorsett Regency Hotel Guest Rating: 8.7

ramy H.

Egypt

Couple

Date of Stay: 27 Nov 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Location & Price

Bit Old

The Hotel is located in a strategic area (Gloden Triangle) in Jalan Imbi across to Ritz Carlton Hotel. Shopping Malls (Pavilion) and Restaurants are within walking distance from the hotel. Bintang Walk, KLCC and Night life area are like 10 minutes walking. The hotel is a bit old but convenient, i would recommend anyone to stay in a deluxe premier as it's much better and bigger. whether you are on business trip or vacation, Dorsett would fit your needs. i would stay there again when visitng KL.

Shopping Tip : Pavilion Mall

what a surprise Guest Rating: 9.7

fay H.

Australia

Couple

Date of Stay: 25 Nov 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Location was hard to beat, Beautiful big sparkling pool, great breakfasts, superb open room with all facilities and walking distance to shopping centres and restaurants

None

For the rates they charge The dorset Regency is a bargain. It should be 5 stars and we would recommend this to anyone. The staff were extremely helpful and friendly, everyone spoke good English while the food. particularly the breakfasts, locality of the hotel in central KLCC was quiet and near major shopping centres and restaurants. We would return there on future trips to KL, a city which we thoroughly enjoyed

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