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Verified traveler reviews

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Very good



based on 4649 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.3

LIONG J.
Indonesia
February 24, 2014
NICE ROOM CLEAN
BIG ROOM , CLEAN
BIG ROOM . CLEAN, EASY TO GOTO ANY PLACE. THE STAFF ALSO FRIENDLY

Lim K.
Malaysia
February 24, 2014
Very good
Near to My Branch Office

Tan L.
Malaysia
February 24, 2014
Comfortable and nicely located
Fast check in, clean room, good staff service
Everything was good, no flaws, room was clean and comfortable, and it is rather centrally located.

Jansenn L.
Malaysia
February 24, 2014
Suck experience.
Good location
Suck experience. No manner front desk lady which keep chatting with other and the content is something about rude words to the customer besides. Dirty bed sheet. I am non smoker and did indicated clearly want a non smoking room but give me a smoking room! The front desk lady was not helpful at all.

Liew S.
Malaysia
February 23, 2014
Great stay
Clean, friendly, and attentive
I have a great experience in Eastin hotel with friendly staff around. People here smile a lot and I felt very warm and comfortable with that. Tumb up for the hotels service

Liew S.
Malaysia
February 23, 2014
Great stay
Friendly and attentive staff with good service
I had a very comfortable stay in this business trip. People here are very friendly and polite. Room was very clean and tidy and quite stay

Chong E.
Malaysia
February 23, 2014
new hotel nice desaign
nice design, clean room, great breakfast
this hotel the breakfast very nice the room is clean

Tony T.
Malaysia
February 22, 2014
Comfortable
Very pleasant experience and comfortable hotel. Clean rooms and comfortable bed
overall is good. The bed was comfortable and hotel staffs are friendly and helpful.

Alexander B.
Australia
February 22, 2014
Good hotel going down hill
Breakfast, Pool,Gym
Tangling Rugby Club from Singapore had booked into the Eastin over the three days I was there. The way the parents and children conducted themselves was appalling. Ten year olds marauded free range through the hotel unchecked by their parents who were drunk and singing stupid rugby songs in the main dining lounge area attached to the lobby. A wedding was being held at the hotel on the Saturday night and one of the rugby brats actually ran over the brides wedding dress train wrenching the fabric. All in all these slobs ruined the hotel for everyone in it excluding themselves. Breakfast was a disgrace with the children yelling and pushing their way through to take food they often did not even bother to finish. One, playing the fool actually fell in the fountain. When one wished to relax by the pool it was found to be full of screaming children while the parents sat around and drank. The pool was so full of urine that it turned a milky hue and other guests refused to use it. The hotel returned to order when the Rugby group left. But in the meantime there were rugby balls being thrown around the lobby by both parents and children and the hotel became a most unpleasant place to stay while they were there. To be fair to the Eastin our stay was largely ruined by the presence or the Rugby club, but such when people pay a reasonable high price to stay in a hotel they ususlly want peace and quiet and an enjoyable atmosphere. It renting rooms to club groups like this who could not care less about other guests, the Eastin does itself no favours. Some of the guests were on holiday and said their hotel stay by the fact that the Eastin management obviously cared more about the short term bottom line than the hotel's reputation among travellers which of course are the mainstay of the business.They might also consider trying to put a lid on the noise from the club in a back street that started a loud live band at 2355 waking us, and I presume everyone else in the hotel.

Priscilla C.
Singapore
February 22, 2014
Good
Good location and room is neat