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Recent customer comments

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Very good

based on 4647 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.3

Jennifer C.
February 18, 2014
Quick, easy, quiet
smell, location, room

February 17, 2014
rooms are spacious .Ciose to the comopany .food of japanese
Was able to spend comfortable even taking . Futher,it would be possible to have room sgain.

Daryl R.
February 16, 2014
Decent Hotel
Japanese Restaurant, Service and Space
pretty decent hotel, except not easy to get to. No metro or buses that stop nearby. Always taxi, one thing I always hate are the ripped off taxis at the front of the hotel. apparently the front staff probably get some cut as well from it because they always push the expensive taxis to us. Decent rooms, extremely spacious, slight cigarette smell but staff changes my room imediately upon complaining. good service.

youcef Z.
February 15, 2014
Affordable Luxury
Breakfast ( best breakfast we have ever had!), Swimmimg pool ( great!) and spacious room
We had a wonderful stay at the hotel! Everything was fantastic, from the spacious room, to the large swimmimg pool ( with a seperate one for young children that our 2 year old absolutely loved!), access to a gym, and the cherry on the cake was the avsolutely amazing breakfast you get. The buffet breakfast suits all tastes, Western and Asian, you can get fresh croissants and pastries ( yummy!) and varieties of breads, soups, salads, curries, English breakfast, Wide range of fresh fruits, just wonderfully fresh and tasty. This hotel is not centrally located but you get to town in 15 mins for a very reasonable price (20/25riggits) or you can get thectrain from KL sentral for 1.60 riggits. Staff speaks very good English and are all extremely polite and helpful. We really enjoyed our stay!

Lee L.
February 14, 2014
Quality standard, reasonable prices
Eastin Deluxe room is big, with a separate hall and bedroom, with ensuite bathroom with bathtub/shower and a second toilet in the hall. Air cond is very cold. Location isn't too good. Its advisable to have a car and you should at least have a bit of knowledge on directions around Petaling Jaya.

Isaac O.
February 14, 2014
Consistently Great
large rooms. clean rooms. excellent staff
I have been staying in Eastin almost once a month for the last several years, and I have never been disappointed.

Isaac O.
February 14, 2014
Always Consistent
The large room. The excellent front desk staff. The cleanliness of the room.
I always stay in Eastin every time I am up in KL, and they are consistently good.

Adelien V.
February 14, 2014
Spacious room, staff ok
Spacious room, decent bed, location
The room was great. Bathroom needs work - toilet was leaking, fixtures overall are quite old. Once we said we didn't wish to consume anything from the mini-bar we were told to wait until they had emptied it before we could go to the room!?! This left us with a very unpleasant feeling upon arrival. As a hotel, I am sure there are other ways to "control" your guests mini-bar consumption rather than assuming we would "steal" from your mini-bar. We ordered room-service, the food was really nice but the staff was unfriendly.

Truong D.
February 14, 2014
Good trip, nice hotel
Good location, nice room, nice people
I am very much enjoy my staying in Eastin as I like clean room and comfortable staff.

Mohd Z.
February 13, 2014
Comfortable and nice hotel
nice design, modern and comfortable
good stay. the room is huge and comfortable. staffs were friendly and helpful.