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Recent customer comments

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Very good

based on 4694 reviews
  • Cleanliness 8.2
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 7.3
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Punithan S.
February 15, 2016
Value for money
It's value for money and location

Kai H.
February 15, 2016
Front desk staffs not friendly
Cleanness, cleaning crews and concierge
Checking was a breeze, but we were not greeted, no smiles, nothing. The following day, we asked for a late checkout, again no greetings or smiles. Check out was also painless, we did not expect much, no smiles or come again, was only asked if we had consumed anything from the fridge, we said no, and she took the room cards and said "that's it". We left feeling very strange. The cleaning crews and concierge was a total opposite, they were friendly and greeted us in the walkways/lifts etc. 5* overrated.

mei L.
February 15, 2016
Cleanliness , Good Choice
Cleanliness, Awesome Location, Great Facilities. Always best choice for me to bring them to overnight Eastin.

pooi C.
February 15, 2016
Nice hotel
Room, Facilities, Staff
Nice Stay

chan W.
February 15, 2016
not worth to stay
location good,easy to find food,room big
the air condition like no function at all even the hotel staff got repair already. whole night also very hot. can heard sound from other room, like open pipe sound.

Julian S.
February 14, 2016
Nice hotel with great locations
Comfortable bed, great location, friendly staff.
Room is nice, bed is very comfortable. But there are some funny smell in the room.

Norhana A.
February 13, 2016
Comfortable and clean
We enjoyed our stay here. Worth the price that we paid.

Chee L.
February 13, 2016
Excellent dining and clean room
Excellent dining and clean
I have been a regular for the last 10 years. That is my commitment. Action speaks louder than words.

Teh N.
February 12, 2016
Clean, comfortable & friendly staff
Clean, comfortable & friendly staff

February 10, 2016
I'll stay again
Staff performance, cleanliness, location
Kudos to all staff, they did their job very well. Deluxe room was clean, bathroom was also clean. The bed was very comfort. Ample parking lot. Nothing to complain about. Location wise is strategic, near to One Utama & Tropicana City Mall. I was welcomed by roses petals on my bed and a slice of cake for my honeymoon. Thank you so much Eastin hotel! I'll absolutely come back!