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Recent customer comments

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Very good



based on 4643 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.3

Mahanif M.
Malaysia
August 03, 2015
Good as usual.
Convenience, location and condition.
I've been coming back to Eastin off and on, and they never disappoint. Felt like this time around it was better then before. Or maybe because I took the King Suite.

Yow J.
Malaysia
August 03, 2015
Five star hotel
Staff, Food, Room condition
Overall, not bad. Except need to improve the sign board on the way to hotel.

Keh T.
Malaysia
July 31, 2015
A mix of experience this time
Location, value for money room, free and accessible carparking
This stay was a mix of experience. Usually I have no issues but this time it was different. Paid for an upgrade to my room as it was on offer. Given a room on the 4th floor (402 - too low in my view) but thought the room was adequate. Housekeeping was efficient and all requests satisfied although I got a knock one morning by a housekeeper asking to check/re-stock my mini bar. However, the mini bar was empty! As well, I didn't except the noise coming from the level above in the mornings! Sounded like foot steps or chairs being dragged back and forth. Happened every morning throughout my stay between 8am til late mornings. This trip, I had a meeting in the coffee house. The waitress was pleasant and greeted us warmly. However the food was delivered by other waiters who probably need to be more attentive eg. no tea spoon with my tea, no cutting knife for the lamb chop. They need to be more observant and not just leave the food on the table and depart quickly. For a 5-star rated hotel, this is a no no! Little things but makes a difference in service ratings.

Raja A.
Malaysia
July 31, 2015
Very peaceful
Quiet, comfortable, ample parking
Excellent service overall

Jia N.
Singapore
July 30, 2015
good
convenience,
it was a comfortable stay for me.

Khai F.
Malaysia
July 28, 2015
A pleasant stay at Eastin hotel PJ
Comfort, good attitude staff, good location
The hotel is the great location being in centre of busy PJ city . The deluxe room is comfortable. 1 shortfall is the swimming pool being odd shaped and not really large for a 5 star hotel..

Nasrul Z.
Malaysia
July 28, 2015
good and nice environment
1) nice environment. 2) staff helpful. 3) great location.
very nice and I recommend.

Hong O.
Singapore
July 25, 2015
Convenient location if golfing at KLGCC
Clean room, convenient location, decent food
Comfortable and convenient

Por J.
Malaysia
July 24, 2015
Value for money
Location strategic,
Ok

CC K.
Malaysia
July 24, 2015
Great holidays
Location near to ikea and one utama
Spacious room, quiet environment