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Very good 7.7
Based on 2915 reviews

Recent customer comments

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Very good



based on 2915 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2
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Suliana R. from Malaysia
Families with young children
Stayed one night in February 2016
Comfortable room. Inconvenient parking.
Spacious and clean room. Comfortable beds.
We had a comfortable one-night stay in the Premier room. Only have 2 complaints. The lift is so slow. Everytime we wanted to drive out I had to validate my parking ticket twice. First at the reception (on level 2) and then at the auto-pay machine (on different level).
Reviewed February 22, 2016

Max M. from Australia
Couples
Stayed one night in February 2016
Comfy and good breakfast
Large, comfortable room although furnishings getting quite dated. Very slow elevator
Reviewed February 19, 2016

BOAY O. from Singapore
Families with older children
Stayed 4 nights in February 2016
good location
spacious rooms, location, proximity to shopping mall with many good eateries
Returned to stay at Empire Sanctuary which was a two-storey suite with two bedrooms which our family of 4 always enjoy. It being the CNY period, we loved having a spacious living and dining area which we could 'host' our relatives even though we were visiting KL as guests :)
Reviewed February 19, 2016

Eddie O. from Australia
Couples
Stayed 4 nights in February 2016
empire hotel
food, location room
fantastic
Reviewed February 19, 2016

Eddie O. from Australia
Couples
Stayed 2 nights in January 2016
empire hotel
food, location and room
great
Reviewed February 19, 2016

Karmila Z. from Malaysia
Couples
Stayed one night in February 2016
Great hotel
I will be back for a very short vacation.
Reviewed February 18, 2016

Wee T. from Malaysia
Solo travelers
Stayed 2 nights in February 2016
Large Room and Great Location
The Hotel is a great location for my personal favorites.
Reviewed February 18, 2016

Iwen Y. from Malaysia
Couples
Stayed 2 nights in February 2016
Good
Good location and good room
Reviewed February 17, 2016

Jackson T. from Singapore
Couples
Stayed 3 nights in February 2016
Brilliant place
Location, service, cleanliness
Brilliant stay. Clean room. Will be back.
Reviewed February 16, 2016

SiewChen S. from Malaysia
Families with young children
Stayed one night in February 2016
NA
Nothing in particular.
Reviewed February 16, 2016