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Very good 7.7
Based on 2887 reviews

Recent customer comments

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Very good



based on 2887 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2

Jeannie C.
Singapore
January 11, 2016
Bad check in/out & vanity storage shortage remains
Room size, comfort, location
3rd stay in this hotel for the convenience of my personal trip agenda. Just as comfort of room, Fitness First and connecting mall accessibilities remains, so did the same complaints from previous stays. Check-in continues to be a mess and slow as there was no obvious queue, and no assistance rendered by the various staff in coats despite them pacing around the check-in lobby. Wonder what were they specifically looking out for to do, when help was definitely needed at the front desk. The front desk had only ONE staff during the check in/out peak hours of 12 - 2pm! The express key drop box for check-out that was available in my previous trips had also been removed, oblivious to the staff when approached for its location. The bathroom is still seriously lacking space to place even a small personal toiletries pouch and change of clothing. Can understand if nothing much can be done to the layout, but use some creative juice to add on something functional please. Feels like staying in a hostel common bathroom when you can only use a closed toilet seat bowl to place your necessities. The pillows are too flat and will need 2 for the head if you prefer some fluff.

RAJAN A.
Malaysia
January 09, 2016
Not too bad
location, surrounding

Chritopher C.
Malaysia
January 08, 2016
there are improvements
convenient, eatery is doorstep away

Chritopher C.
Malaysia
January 08, 2016
convenient and easy access
Convenient and easy access
Overall is a good place but sadly the room design is weird as the bathroom is in the middle of the whole room and waste space on the study area and wardrobe.

Iwan E.
Singapore
January 07, 2016
Hotel for family next to shopping malls
Location next to 2 shopping malls, family room, comfortable room
Room is quite comfortable, but the parquet floor near bathroom shows some sinking. Forgot to bring toothbrush and shaver, and the hotel did not provide it the room. Call front desk twice to get 2 sets of tooth brush and a shaver, but come only after the 2nd call with one tooth brush only.

jing W.
Malaysia
January 06, 2016
location,clean tidy
location ,clean,tidy
hotel very convinient for my meeting location.room is clean,tidy,,full facilities.so far is all ok,recommended to stay this hotel.

Ahmad H.
Singapore
January 06, 2016
short getaway
good room location
enjoyable

Ahmad H.
Singapore
January 06, 2016
short getaway
location room and food
nice and enjoyable

MEI P.
Malaysia
January 05, 2016
comfortable room and friendly staff
comfortable room, nice food , friendly staff

HONG T.
Singapore
January 05, 2016
Very well situated
Connected to Empire Shopping Gallery, near train station and other shopping malls!