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Very good 7.7
Based on 2911 reviews

Recent customer comments

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Very good



based on 2911 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2
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kah T. from Malaysia
Families with older children
Stayed one night in July 2016
Disappointed
We paid the price for a family room that accommodate up to 4 persons (2 queen beds), it was ridiculous that breakfast free for 2, wifi was even allowed for 2 devices. I asked if there's any other outcome says additional id however I've been told no outcome given. If that's the case might as well book for 2 double room since everything seems to offer for 2 maximum. Swimming pool and gym is at the next tower which you actually joining the residents of the soho/service apartment on the facilities provided by the apartment and you have to walk and pass by the mall. They do not have their own swimming pool and gym room. Completely disappointed with a hotel ranked 4 star.
Reviewed July 05, 2016

Hasaan A. from Pakistan
Business travelers
Stayed 3 nights in April 2016
Good modern accomodation
Good facilities, centrally located in Subang Area.
Reviewed July 05, 2016

Finian Y. from Singapore
Business travelers
Stayed one night in June 2016
Complacency with service?
Was given an access key to room 070X upon check-in. Opened the door and found the room reeking with cigarette smell, a suitcase and clothes hanging on a chair. Previous guest had obviously not checked out. Questioned person at concierge and was given a lame excuse (sounded more like passing the buck) that responsibility was with housekeeping for not ensuring that previous guest had checked-out. This is a breakdown in process which all levels should take ownership to rectify immediately. And when I thought the lapse in service stops there, I discovered that I did not have any toiletries in the other room assigned.
Reviewed July 04, 2016

Kang Y. from Malaysia
Business travelers
Stayed one night in June 2016
good location, but a bit pricey.
suggest special offer for single business traveller.
Reviewed July 04, 2016

Hong T. from Malaysia
Couples
Stayed one night in June 2016
Good location.
Good location.
Reviewed June 30, 2016

LEE K. from Brunei Darussalam
Solo travelers
Stayed one night in June 2016
Friendly Staffs
I arrived hotel at 7am due to my flight. The staff (I think she is duty manager) who is very kind to allow check in early. I can take a good sleep as need to attend wedding dinner on the hotel itself.
Reviewed June 29, 2016

T L. from Malaysia
Families with young children
Stayed 3 nights in June 2016
Spacious room.
Walking distance to big malls.
Reviewed June 29, 2016

UMA S. from Malaysia
Groups
Stayed 2 nights in November 2015
Good rooms
Mall and hotel are conveniently located.
Reviewed June 29, 2016

Wei T. from Malaysia
Couples
Stayed one night in June 2015
Convenient
strategically located, convenient but slightly a little pricey for the location.
Reviewed June 27, 2016

Chan L. from Malaysia
Families with young children
Stayed 2 nights in June 2016
Great location
Great location, just right beside empire shopping gallery
Reviewed June 27, 2016