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Empress Sepang Hotel

Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang (KLIA Airport Area), Kuala Lumpur, Malaysia (Show on map)

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Hotel Area: Sepang (KLIA Airport Area) Number of Rooms: 320
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
2232 reviews

Value for Money
6.6
Location
6.4
Staff Performance
6.6
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.3
All reviews (2232)
Loshini M. Couples Malaysia, March 17, 2012
good and friendly staff

nearby to lcct
8
overall its a nice hotel, and 15 minutes drive to klia/lcct.
William H. Solo travelers United States of America, March 17, 2012
Cheap, smoky room clost to airport

Low cost
5
Hotel was easy to book on line, but the room was smoky and there was no shuttle service to the Malaysia airline terminal. The the discount airlines, yes, to the big carriers, no.
Sightseeing/Attractions Tip: Stay in the hotel, sleep the best you can and get out - not a place that you want to spend much time.
Amanda C. Groups New Zealand, March 14, 2012
Perfect location

Location, facilities, food and drinks
8.3
Place was quite unorganIsed. Had to wait 4 hours for a room then it didnt have the extra bed. The staff dont really speak good english either apart from that really nice place. I would stay there again. Perfect location for shopping and food and the bar does two for one cocktails!!
Sightseeing/Attractions Tip: Go elephant trekking and to phuket fantasea show! Both must sees!!
Hussain M. Solo travelers Malaysia, March 12, 2012
Very bad for complimentary breakfast

just for airport transport
2.3
Please dont suggest people for this hotel breakfast.
Jingyun Z. Couples China, March 12, 2012
Good services!

Nice breakfast
8.7
the hotel is not very near to airport, but the hotel shuttle bus can receive you at airport, and the staff are very helpful and friendly. the room is simple, just for sleep only. breakfast is very nice, compare to other seem standard hotel.
Neil M. Couples Canada, March 11, 2012
Noisy hotel, bad location

Clean
4.3
this hotel is about 20 minutes away from the airport and everything around it closes early. room service sandwich was soggy but we were starving and everything was closed. buffet breakfast will keep you alive. the walls are thin so it's quite noisy (we could hear the phone ringing 3 doors down) and were woken at 5 in the morning by loud speakers outside blaring morning prayer. shuttle to airport (15 r/person) was cheaper than the cab ride (50 r) but people were sitting on top of each other to get there. overall, stay somewhere closer to the airport if you're in transit.
Stacey H. Solo travelers Australia, March 11, 2012
Meh

Good Breakfast
4.3
Staff were so rude! Especially the female staff. The room was dirty and there was only one power point in the whole hotel room. The shower was luke warm and I had to boil water in the kettle to have a proper wash.
Doreen S. Couples Australia, March 10, 2012
definitely will not be back!

We were only there one night.
2.7
No airport pickup, no apology at the reception desk, no information book in the room, no way to turn off the entry light without turning off the power altogether, no way any of the linen, towels or net curtains could ever be called white, no tv reception on English speaking channels, no way the restaurant staff could ever cope with a full restaurant when 2 staff members couldn't serve 2 customers within 20 minutes, not very close to either airport. No way I will ever be back!
Michael C. Couples Australia, March 03, 2012
A nice clean hotel

Close to the airport
8
this is a nice comfortable hotel conveniently located close to lcct, which for the short stopover we had on this trip to kl was perfect for us. the rooms were clean and tidy and the staff were friend and helpful.
Anton A. Couples Australia, March 02, 2012
Very ordinary to far from airport and city.
5
Had no help with luggage, no offer with early breakfast. Won't be booking to stay on the way back.
Travel tip: Always get transfers to much hassel with getting taxi.

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Empress Sepang Hotel Kuala LumpurEmpress Sepang Hotel Kuala Lumpur - Suite RoomEmpress Sepang Hotel Kuala Lumpur - Family RoomEmpress Sepang Hotel Kuala Lumpur - Executive RoomEmpress Sepang Hotel Kuala Lumpur - Deluxe RoomEmpress Sepang Hotel Kuala Lumpur - Superior RoomEmpress Sepang Hotel Kuala Lumpur - Suite RoomEmpress Sepang Hotel Kuala Lumpur - Angsana Coffee HouseEmpress Sepang Hotel Kuala Lumpur - Angsana Coffee HouseEmpress Sepang Hotel Kuala Lumpur - Swimming PoolEmpress Sepang Hotel Kuala Lumpur - Meeting RoomEmpress Sepang Hotel Kuala Lumpur - Meeting RoomEmpress Sepang Hotel Kuala Lumpur - ReceptionEmpress Sepang Hotel Kuala Lumpur - Hotel Exterior

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Customer Reviews - Empress Sepang Hotel, Kuala Lumpur

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