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Agoda Verified Reviews

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Good



based on 2781 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Staff Performance 6.7
  • Value for Money 6.7
  • Food/Dining 6.3

8 NALLATHAMBI I.
Singapore
December 19, 2012
good hotel and excellent service
hotel service and breakfast
hotel is located in sofar from airport but hotel room is good and service is excellent,hot water and cool water ,tooth brush ,paste,shampoo,body lotion everything provied including tea and coffee ready mix,tv with local channal free. breakfast is very good....

4.3 Haslinda H.
Malaysia
December 18, 2012
Bad location and small room
Easy for transit traveller
Not enough parking space,need to park outside hotel at near by shop lot.If you want to stay here request fo higher floor,we stay at 2nd floor so noisy,cannot sleep.You will hear people ramming thier car and motocycle.

9 Raelene W.
Australia
December 18, 2012
Awesome hotel
great value for money
Great money for value. They upgraded me at no extra cost. I was so happy with the English speaking staff, the cleanliness and helpfulness. The free breakfast was great and the free internet a bonus too. I was very happy with my stay.

8 Raelene W.
Australia
December 18, 2012
Great hotel with great English speaking staff
Great internet, breakfast & transfers
Great money for value. They upgraded me at no extra cost. I was so happy with the English speaking staff, the cleanliness and helpfulness. The free breakfast was great and the free internet a bonus too. I was very happy with my stay.

7.7 greetharan P.
Malaysia
December 18, 2012
Comfortable hotel
nothing
its very comfortable to stay at empress hotel. the facilities in room is more then enough. will be great moment for couple or family to stay in that kind of room. will better if aircond not centralize, only midnite feel cool.

5.3 Low L.
Malaysia
December 17, 2012
Old hotel with a lots of tourist from china
Price is cheap considering nearby the airport
Internet connection not stable, is very important for business traveler. kind of dissapointed on this matter where else the rest are ok.

5.7 RAMSEY R.
Malaysia
December 17, 2012
Out of nowhere
Reasonable price
This place is out of nowhere. Luckily managed to find this place with local knowledge involved. Popular place for airport transit passengers from KLIA/LCCT terminal which is 15 minutes drive to hotel (you need GPS to get to this place!). On the facilities, there's nothing much to be impressed about. Not recommended for long stay unless you're being sponsored by the company for business trip. Entertainment? Forget about it. Proceed to Kuala Lumpur. Not here.

10 Dk H.
Brunei Darussalam
December 17, 2012
Nice hotel with friendly staff
20mins to lcct
came late to the hotel but upgraded to suite free of charge. happy. big room hotel. friendly staff. shuttle van to lcct rm$15/person. about 20 mins to lcct.

7.3 Mior Y.
Malaysia
December 16, 2012
Lovely hitel n service with a smile
Wonderful hotel
Very good and nice hotel

3 Nigel D.
Australia
December 15, 2012
Not a good choice
closer to the airport than a city hotel
We booked this hotel as a 1 night stop over between flights. The hotel is dated and shabby and stinky. For the $80 we were charged we expected it to be a little bit better. The staff were really unhelpful and looked like they hated working there. The room are really old and they were not able to arrange any kind of bed for the baby. The pool looked fine but was full of a school group and so we couldn't swim. We were not offered any kind of wifi and were afraid to ask. I bought milk for the kids to drink and then realized there was no fridge. We made an excellent decision not to eat the overpriced hotel food and instead went out into the next street. wonderful local food at a great price. I would not stay here again, I would rather make the taxi trip into KL where $80 buys you a fantastic room, It is not actually that close to the airport and takes about 25 mins in a taxi.