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Empress Sepang Hotel

Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang (KLIA Airport Area), Kuala Lumpur, Malaysia (Show on map)

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Pleasant
2231 reviews
6.6

Near to airport, nice breakfast and comfortable rooms...

Zulkarnain, Malaysia 

Empress Sepang Hotel Kuala Lumpur - Suite Room Empress Sepang Hotel Kuala Lumpur - Family Room Empress Sepang Hotel Kuala Lumpur - Executive Room Empress Sepang Hotel Kuala Lumpur - Deluxe Room Empress Sepang Hotel Kuala Lumpur - Superior Room Empress Sepang Hotel Kuala Lumpur - Suite Room
Empress Sepang Hotel Kuala Lumpur - Angsana Coffee House Empress Sepang Hotel Kuala Lumpur - Angsana Coffee House Empress Sepang Hotel Kuala Lumpur - Swimming Pool Empress Sepang Hotel Kuala Lumpur - Meeting Room Empress Sepang Hotel Kuala Lumpur - Meeting Room Empress Sepang Hotel Kuala Lumpur - Reception
Empress Sepang Hotel Kuala Lumpur - Hotel Exterior
Hotel Area: Sepang (KLIA Airport Area)
Number of Rooms: 320
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
2231 reviews

Value for Money
6.6
Location
6.4
Staff Performance
6.6
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.3
All reviews (2231)
Stephen Y. Families with young children Australia, September 27, 2011
Good stopover hotel

Reasonable distance from the airport with good transport
7
stayed over 1 n ight in between trsvelling phuket - kl - langkawi. hotel was good value for money, however, there was no reasonable eateries around the hotel. we went to local side of the road food stand and had very basic but verty cheap meal. hotel staff were very courteous and professional. recommend for short stays.
Sandra P. Solo travelers Colombia, September 25, 2011
Close to Airport

close to klia
7.7
i was only staying overnight, but the room was satisfactory for that purpose. i don't think i would want to stay longer than that though. the pool on the rooftop looks nice, the breakfast was ok. there is the option of a shuttle to the airport from the hotel.
Mark K. Families with older children Australia, September 24, 2011
Overnighter near airport

20-30 mins from lcct
6
Very basic but cheap overnighter near airports. Breakfast is nice bonus. The towels could be upgraded. Sepang is quite fun for dinner, very authentic, few tourists.
Sightseeing/Attractions Tip: Sepang is not touristy so quite a fun authentic place for dinner on the fly.
Dennis W. Couples Australia, September 24, 2011
Budget accommodation near LCCTand KLIA

Quiet, relaxing for travellers in transit
7.7
Low cost, comfortable rooms, friendly reception staff, basic services.Close to airports [20mins] by taxi RM50,hotel shuttle RM15 per person.Hotel is not in a tourist area for markets, shopping or sightseeing. Restaurant has mainly Asian food. Early breakfast or takeaway available. Would stay again for the convenience.
Hotel Feature Tip: Contact hotel when booking to arrange shuttle from airport. Information not on website.
Zhanar M. Families with older children Kazakhstan, September 22, 2011
Located near to the airport

good location
7.7
the hotel is located in 30 min from lcct. the room was stadart. it was clean. however, we the were problem with lightening. moreover, there was a problem with lift. they were very slow. overall, hotel was ok. the breakfast was good.
Hotel Feature Tip: Hotel provides good breakfast. the staff of the hotel is friendly.
Jason T. Families with young children Australia, September 20, 2011
Close to airport and convenient

great for early morning flights.
6.7
great for overnight stay with early morning flights, avoids all the traffic.
Rebekah D. Families with older children Australia, September 18, 2011
Terrible and unclean

Cant say anything positive
3
Room was unclean and toilet was not working properly - staff were very unfriendly and couldnt be bothered with assistance - phone was not working properly either and when you try to dial 1 for reception no answer at all. Would not ever recommend this motel to anyone.
Hotel Feature Tip: It is reasonably close to the airport
Raymond P. Couples Australia, September 18, 2011
hotel was ok but in the wrong place to visit kl.

Tall building with views, good pool but that was all.
5.7
any review depends on what you want and expect. the holiday inn express dubai airport provided us with everything we wanted and expected from an overnight stop in dubai.emirates, perhaps the best airline, virtually enforces an overnight stay on passengers travelling between the uk and australia. anyway, a free shuttle bus met us at dubai airport after a 5-10 minute wait and took us to the holiday inn express where the reception staff we quick to process our reservation and set us on our way to the room which was at least satisfactory and gave us a comfortable night before breakfast which was included in the price, and the shuttle whisked us off to the airport on time as it does hourly. top service! perfect for us and value for money.
Lim J. Couples Malaysia, September 18, 2011
Hotel in the neighborhood

They do online check in and print out the boarding pass for us at the counter!!
7
We stayed a night for transfer to Singapore the next day. Arrived quite late but the reception at counter was decent. They offered to check in and print out our boarding pass. Other standard services like morning call and shuttle booking service were fairly established. We got a free upgrade to a suite room and we enjoyed the night. The only thing is the drain in the bathtub was spoiled.
Rebekah D. Families with older children Australia, September 17, 2011
Didnt have my room ready

not applicable i was very disappointed to say the least
3
I arrived and they didnt have my room ready - they saw I was a mother with a 14yr old son and they only gave us a double bed the room was not cleaned properly and the toilet was broken-the next morning i was phoned by someone to ask if i needed a taxi - one was ordered and it was not a taxi there was no meter - and the driver held me to ransom for more money than was expected to pay - fare from airport to motel via taxi 33 (ringa) fare expected to pay for motel to airport was 60 (ringa) when i refused he locked the doors and wouldnt let me out of the taxi.Through my screaming for help from inside the car the driver panicked and finally let me go.
 

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Customer Reviews - Empress Sepang Hotel, Kuala Lumpur

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