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Recent customer comments

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Good



based on 2790 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.9
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for Money 6.7
  • Food/Dining 6.3

Myra H.
Australia
November 27, 2015
pool closed.
Clean close to airport pool
Pool closed. No food.

ROZLINAWATI A.
Malaysia
November 21, 2015
Near to the KLIA Airport
Location, friendly staffs and value for money
Nice room and clean. Near to the airport and value for money.

SITI A.
Malaysia
November 18, 2015
so far so good
kemudahan parking kereta,bilik yang selesa
ok

LIM Y.
Malaysia
November 16, 2015
Simple and clean hotel
clean room, comfortable chair and free wifi
a nice overnight stay

Suhaizah N.
Malaysia
November 13, 2015
Good
Location, Service and Food
Good

NAJIHAH M.
Malaysia
November 08, 2015
best accomodation
internet wifi

Kevin C.
Australia
November 06, 2015
Staff always helpfull & friendly
Location , Staff , price
Again , no complaints , They know me there & always help with any problems I have .

Arnaud F.
France
October 26, 2015
HORRIBLE...
The nice and competant counter girl,and euh......
Nothing to say , it was a mistake .....i knew it when i accepted the promotion and the acctractive price for a night ,stop over and everything was full up around the airport due to the GP motorbike.........but i wasn't prepared for a night inthe Empress , a stop in the seventies ......everything went wrong and was not good ( room service)! There is no reason i should come back.

Azril A.
Malaysia
October 15, 2015
good
good
Good

Peter W.
Australia
October 15, 2015
Handy to the airport at an affordable price
Location, swimming pool and good wifi
Enjoyable transit stop without having to stay right at the airport but not have to go all the way into Kuala Lumpur.