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Recent customer comments

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based on 2784 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for Money 6.7
  • Food/Dining 6.3

10 Alex V.
October 18, 2012
Fantastic hotel
shuttle service, breakfast
Definately would stay there again. Fantastic service and great location to KLCC (Air Asia terminal)

7.3 Ng Z.
October 17, 2012
Cosy hotel
Comfort, cosiness
Hotel is abit far off from the town area. However, there are eateries nearby and a taxi stand nearby if you need to get to another town. Airport is also not too far off. The hotel was nice and comfortable. Value for money. Lack of features in the rooms. Swimming pool was a disappointment.

5.3 gaithrie N.
October 16, 2012
Not impressed
Decent sized rooms
the superior room and bathroom are of decent size but the hotel isn't very close to the airport. They don't have a mini fridge in the rooms. Overall the room is clean but our sheets were not very clean.

3 David T.
October 13, 2012
Left us at the Airport
Very Hard to be Positive
One of the reasons you book at a transit Hotel that offers free regular airport transfers is that you expect to get picked up especially when you provide flight details & your flight arrives on time, well these guys could not manage it & when we finally arrived by taxis there was no apology it was like checking us in was an inconvenience. The other thing you want from a transit hotel is a hot shower well you wont get one here also there was not drinking water in the room it was generally shabby

9 ryan C.
New Zealand
October 13, 2012
Nice hotel thats open all nite.
The rooms were very nice with a great breakfast.
Hotel is very nice and has a great breakfast that opens very early at 5.30am for all those who have flights at the crack of dawn! Its fairly close to the airport which saves a lot of time than if you had to go all the way into KL. However, it does cost 30myr to get a taxi from the airport...and 60myr to get one of the hotel taxis back to the airport!! All in all, it balances out as the hotel is very affordable and you dont have to go too far to get to it.

7.7 Bethany F.
United States
October 12, 2012
Close to the airport and convenient
the room was clean. the service was good and people at the desk had good english. there was a lot of choice with the continental breakfast and food was fresh. the only drawback was that in the evening the air smelled of cigarette smoke. not sure if it was the air circulation system and if clean new filters would help.

6.7 Jesse R.
October 10, 2012
Close to the airport but not the nicest hotel
Close to the airport and reasonably priced
We choose this hotel because it was close to the airport and not too expensive. We only stayed one night for a stop-over in our journey to another place and didn't want anything too fancy. The hotel staff was friendly enough but the hotel is run down and in need of updating. The rooms are big but we would have preferred a smaller, nicer room. Comfortable beds and decently clean. Still a little pricey for what you get. Good and inexpensive airport shuttle service.

8.3 Heather S.
United States
October 10, 2012
desk clerk was above and beyond helpful
better breakfast buffet than expected
upon checking in, the night clerk suggested we use her computer to print our boarding passes for our flight in the morning to save time at the airport. The room was very comfortable and the breakfast buffet offered a great range of food.

6.7 Heather S.
United States
October 10, 2012
accommodating staff
Once at the airport we realized we forgot something in our room back at the hotel. Our driver called and arranged for another driver to bring it to us at the airport. Unfortunately the breakfast buffet did not have enough food to accommodate the guests who arrived after the sports team.

4.3 Yieng K.
October 10, 2012
Reasonable stay, noisy environment, bad food.
near to the airports, great transition option but limited car park, hotel staffs not so friendly, hotel air-cond does not have controller to control temperature.
Hotel restaurant's food is expensive. The buffet breakfast is bad, choice is limited and food amount is scarce. There is very limited items and limited amount of food on buffet breakfast. We had to go out and eat another round. We stayed at Level 2 on a saturday night. in the middle of night it was very noisy with some discotheque music playing and so on. didn't have peaceful sleep at night. The hotel room is old. there is no air-cond controller in the room but instead there is a piece of glass covering the air-cond point. you have to step on a chair to climb up to move the glass panel to adjust the air-conditioner condition.