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Recent customer comments

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based on 2808 reviews
  • Cleanliness 6.8
  • Facilities 5.9
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for money 6.7
  • Food/Dining 6.3
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Sara J.
October 29, 2012
Neat hotel
Short drive from airport and Race Track
Close location if your going over for motor sports. Meals are nice at the hotel, didnt venture far from hotel after long days at the gp

Wei J.
October 29, 2012
It's really nice hotel, with several swimming pools ,nice sea view and attractive garden around. Besides,it's quite near to the beach and other restaurants. Bad part is it's under repair duting our live, the power is cut off in the afternoon. This is a little annoying.

Erik S.
United States
October 29, 2012
Decent Price for a hotel for a LCCT layover
Good Price
My family stayed in the Empress Hotel, while laying over at LCCT. It was a decent price, and fairly close to the airport (20 minute drive). I wish there were more close options, other than the TUNE hotel. It's unfortunate that even this hotel was still 20 minutes away. The Hotel itself doesn't win any awards. It is a old, worn out place. But for nothing more than a place to sleep, I'd go again.

Michael S.
United Kingdom
October 28, 2012
Good hotel with helpful staff
clean,comfortable room; easy access to KLIA.
Good choice for breakfast but food not kept warm;slow to replace juices when they ran out and some items were not refilled when empty.Good value for money as a short stay hotel.

juliana T.
October 27, 2012
lovely hotel and service with a smile
best features of the hotel
Good services , and close to airport , the room is very big ..

Benny A.
October 26, 2012
Nice hotel
Near to Sepang Internatonal Curcuit
I choose Empress hotel because it is close to SIC for watching MotoGP The room is clean and cozzy Because it is in Sepang its quite difficult to find transportation and you must spend extra Ringgit to travel I only suggest this hotel if you want to watch Event in F1 curcuit other than that the hotel surounding don't have any place to visit. The TV is old and the channel is very limited.

Mohd D.
October 26, 2012
Good service and big room.
Friendly staff
Pleasant stay at the hotel with good breakfast buffet provided. Location is not near to Sepang lnternational Circuit. Always book car/van at the hotel lobby as it so much cheaper. Free wifi only available at hotel lobby.

Russell O.
October 25, 2012
Nice hotel which suited our needs perfectly
Clean, nice foyer with free wifi, good food
stayed at the empress for three nights while we attended the 2012 moto gp. had read some negative reviews on this hotel which proved as in many cases to be groundless. the hotel was very reasonably priced, neat, clean and had a very comfortable foyer with free wifi. our room was serviced daily. breakfast was quite good, typical of a se asian buffet breakfast and the evening buffet was excellent. there is also a great little street restaurant (roi roi) just up from the hotel which was extremely popular with race goers and it served very cold beer and excellent food. the hotel is only a short taxi or shuttle ride to the sepang circuit which also suited our needs. the hotel is situated in a typically malaysian small business district and probably wouldn't suit as a holiday destination, however i would definitely recommend the hotel for stopovers or for formula 1 and moto gp. we would have absolutely no hesitation in staying at the empress in the future.

Chuah L.
October 25, 2012
Lovely hotel and service with a smile
the located near the KLIA Airport and Sepang Formula One International Racing

Andrew S.
October 25, 2012
Average hotel
Access to Sepang F1 circuit.
Nice clean rooms and friendly staff. Very good in house taxi and shuttle bus service. There are very few local places to eat so we used the restaurant a lot. The food was very good and affordable but the service was not so good. You would not stay at this hotel for a holiday bust for access to the airport or race track it is ideal.