arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type

based on 2782 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Staff Performance 6.7
  • Value for Money 6.7
  • Food/Dining 6.3

6.3 nancy L.
July 18, 2012
Good location for transit
location and value for money
I am happy with the room and the location. It least its no noisy.

4.3 Carina P.
July 17, 2012
Bit of a disappointment
View of the river from the lobby
Bed looked slept in and sheets were not clean when we checked in. Explanation by hotel staff was that the room was being shown to another guest before we checked in was a bit questionable. However, housekeeping came and changed sheets while we waited. Pool closes early (7pm) so no late swims. Would not return.

8.3 ma B.
July 17, 2012
airport hotel with great service
fast service, no fuss check-in, value for you money
just stayed for 8 hours during a long layover. got a good night's sleep, a refreshing bath, and warm and nice buffet breakfast in the morning. definitely exceeded my expectation of an airport hotel.

4.3 Poh K.
July 16, 2012
hotel with poor wiifi
Nice shower room 2 separate shower facilities
There is no cable broadband in the room. The Wifi reception is only available in the lobby. Even in lobby, the internet connection is not stable. The room is big but there is only one electrical socket and is behind the cabinet.

6.7 Hj S.
Brunei Darussalam
July 15, 2012
strategically located in Sepang
Quiet with shophouses within walking distance
Great stay with facilities available meeting expectation

7 amanda E.
July 13, 2012
Good Location
selling point
This hotel had a good services and good location. Around this hotel has some local mini mart and has shuttle to the airport only RM15 & RM50 for taxi.

8.7 Zainal K.
July 10, 2012
Excellent services
Location is close to airport, sepang circuit, groceries and restaurants
The rooms are clean, comfortable and secure. The staff are polite and very helpful. Perhaps, the hotel should add more varieties of food for breakfast buffet.

6.7 KOK C.
July 10, 2012
Comfortable rooms with ample neighbourhood shops
Cheap provisions and food outlets
The superior room was clean and comfortably cool. Some rooms had missing toiletries, but these were replenished upon asking. The breakfast spread included Chinese, Malay, Indian and international menu, but could be improved in terms of variety and quality. This hotel is located in the village centre with ample provision shops, mini-market and even shops selling cars and electrical appliances. Convenience stores such as Seven Eleven and Kentucky Fried Chicken were a surprising find.

7.3 david Y.
United Kingdom
July 05, 2012
Short 10 minute drive from airport
Clean, modern, breakfast good
we used this hotel as an alternative one nighter to the hotel at the airport, which was full. I would not recommend the concord, which is also close by. The Empress is reasonably priced compared with on airport accommodation. There are a number of small shops surrounding it. The breakfast was good. No fridge in room.

5.3 Saran N.
United States
July 05, 2012
Shabby Location Hotel was so so.....
Room Size for good for a family with four
I had problem with check-in as the room was not ready and they made us to sit in the lobby for an hour. I was not communicated that thee a check-in time and it's @ 2 PM Malaysian time and this has caused problem initially the hotel staff asked me to wait until 2 PM.