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Verified traveler reviews

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based on 2810 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for Money 6.7
  • Food/Dining 6.3
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Andi W.
August 11, 2012
Comfortable hotel close to airport
standard hotel, like the other, nothing pros
The hotel is pretty good, close to the airport just 20-30minutes, food was good, it's just far away from the crowds and the bellboy did not help bring my luggage

August 11, 2012
Practical because close from airport.
Shuttle to airport
in fact i just use this hotel because it is close from airport... but taxi is 35 myr to go and the shuttle is 15 myr to go back. this must be taken in account for people looking, like on one night awaiting connection. the staff is nice and efficient. the place is quiet. i arrive late but a shop just in front sell product to eat. for me it was good for my use.

Renee C.
New Zealand
August 11, 2012
misleading representation of hotel on site
nice staff, good breakfast, close to airport
you can't get wifi in the rooms and all the equipment in the fitness room was broken. The elevator had a very strong smell due to roasting a sheep on the top floor for a Ramadan banquet. Also the area around the hotel is quite run down and boring with unfriendly people in the shops etc

quyen T.
August 10, 2012
Would not recommend this hotel
The buffet was great
The hotel was in the middle of no where. Rooms was smelly like a damp smell to it the toilet wasn't clean Lucky I only stayed for a night anything longer I would of just gone to another hotel I had a 20 month old baby with me the hotel did not have a fridge either so I couldn't store any food for baby. One good thing about this hotel was the buffet breakfast was great heaps of choices and flavour was good We stay here cos it was close to the airport cos we had to fly out the next day

Oi C.
August 09, 2012
Good location for transit
best hotel to stay for connecting international flights
15 minuts from the airport - futher away than sugestet. Not close to anything

Oi C.
August 09, 2012
Good location for transit
Ok for a sleepover
15 minuts from the airport. Best selection hotel if you are waiting for the next connecting international flight.

Hahn K.
United States
August 09, 2012
Good hotel with very nice staff
staff very nice and friendly. rooms in good condition.
it was a bit further from the airport than originally indicated. about 10 miles vs 2, but other than this a nice place to stay

Thanoudeth T.
August 08, 2012
A Great Hotel To Stay For Malaysia F1
Close to the F1 Malaysia Race Course
This hotel room is up to dated and comfortable. It's great to be staying during the F1 Car racing week. However, it's out of nowhere. There is small plaza surrounding the place with good food. It's fair bit from the airport. It takes about 25 minutes by tax. We just stayed here because we needed to take an early air flight. The morning breakfast offered as part of the room is decent. They got everything you would want to eat in the morning.

Chin W.
August 07, 2012
No Free Shuttle Bus to Sepang Airport
Food And Beverage
I read through Empress Sepang Hotel's facilities. They stated that they provide free shuttle bus to Sepang airport but the receptionist said we need to pay RM15 per person for shuttle bus service. Since the hotel unable to provide free shuttle bus to Sepang airport, they shouldn't state it in their facilities. Beside shuttle bus service, overall i satisfied.

Mette T.
August 06, 2012
Ok rooms and breakfast
Breakfast ok and there were connecting rooms
15 minuts from the airport - futher away than sugestet. Not close to anything. Our room was not cleaned (we stayed two nights) - and the woke us up the last night (we were leaving at 1 am) because they had not registred our stay correct.