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Recent customer comments

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Good



based on 2790 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.9
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for Money 6.7
  • Food/Dining 6.3

jurimi B.
Singapore
May 26, 2016
Hotel conditions
The room floor carpet need to be recarpeted. The toilet stink. Smell of urine

Kung T.
Malaysia
May 24, 2016
Just good for short stay
Facilities need to be renovated.

SHINNOSUKE M.
Japan
May 17, 2016
just ok nothing special.
nothing that much around hotel. just price is reasonable to stay at Empress hotel

Masniah S.
Malaysia
May 13, 2016
Value for Money
I stayed here due to its proximity to airport. I like the hotel as there are a lot of eating places around the area. However, the air con can get very cold at nite n it is centrally controlled.

Adi Y.
Malaysia
May 08, 2016
Weekend Breakaway
Everything is satisfactory ...

David L.
Australia
May 07, 2016
Cheap, further from airport than it looks
1970s decor

rozanah H.
Malaysia
May 06, 2016
Awesome trip
My husband insists to stay at empress hotel. He imagined our last month trip which he was so excited when our room being upgraded to an executive suite.......tq agoda

Pei Y.
Malaysia
May 05, 2016
Bad location
located inside a Taman, nothing to do nearby, feel unsafe at night, small swimming pool, very outskirt, old furniture and bed. Staff service still ok.

hatipah W.
Malaysia
May 01, 2016
lack of cleanliness
dirty curtain..no pipe or pail in the toilet.as muslims family we need all that type of toiletries for our hygience.very dissapointed when go to toilet

Hashizan H.
Malaysia
April 23, 2016
Dissapointing
Dissapointing