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Very good 7.0
Based on 3931 reviews

Recent customer comments

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Very good

based on 3931 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.9
  • Food/Dining 5.6

May 25, 2016
Great location
Great Location, easy excess to shopping and F&B outlets. Free bus rides downstairs around city, Wi-Fi - not up to standard, have to log-in every now and then, badly needs an upgrade for Wi-Fi.

Chua H.
May 24, 2016
Weekend Stay at KL
Hotel is real vaue for groups as we book a 2 bedroom suite. Location is excellent, right in the heart of Bukit Binton area. Pavilion Mall is just a block away and Lot10 next door. Lok Yat Electronics mall a short walk away. This hotel has the mst unusual was of getting to your room. Elevator takes you to 5th floor lobby and then change to another elevator to get you to your room. Du ring peak hour it takes forever to get the lift to serve you. And as first timers finding the elevator is really challanging. Entrance is hidden at side of building with no clear signs and when malls closes you cannot enter via mall but only by side entrance. Room is clean and depending on where you are facing view is excellent or blocked. As we are mostly out of room, no company about facilities which we did not use. Got a swimming pool and gym. WiFi was spot on and free for customers.

May 21, 2016
Location fantastic for short stay only
Renovation in progress and rancid smell in room were definitely spoilers and not as advertised - photographs can be deceiving. Not easy to navigate from car park searching for the right lifts to Level 5 for the reception office. Can be stressful for first timers and worst if you have young children and heavy baggage. Costly parking fees despite RM10.00 rebate from management. For shoppers, this is a fantastic location in Bukit Bintang area. Breakfast (no frills) provided but may not suit everyone. Overall, a disappointment for me. Perhaps, when renovation has been completed, the review may be different hopefully.

Brunei Darussalam
May 20, 2016
Location good
Near shopping area

Lee L.
May 19, 2016
Old and smelly
After I check in within 2 hours I check out and booked another hotel. The room is smelly and furniture all looks very old.

Fadzil A.
Brunei Darussalam
May 17, 2016
very happy and satisfying
walking distance to anywhere.. the building itself is a hotel mall. very clean and recmmended for family stay

Fadzil A.
Brunei Darussalam
May 17, 2016
large rooms, very clean, pavilion mall just infront. very good place for families or in group

May 17, 2016
Very cold aircon
I would to stay here again

chong S.
May 16, 2016
Good location in center of KL
Just walk down and you are in heart of KL shopping! Room just okay but the location was fantastic

May 15, 2016
Okay but toilet no water
Okay but toilet no water