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Very good 7.0
Based on 3935 reviews

Recent customer comments

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Very good



based on 3935 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.9
  • Food/Dining 5.6

TECK T.
Malaysia
May 10, 2016
good location
Comfortable

mustari T.
Indonesia
May 09, 2016
good
close to shopping mall

mustari T.
Indonesia
May 09, 2016
nice
close to about everything

mustari T.
Indonesia
May 09, 2016
nice
convenience and comfort

Khor L.
Malaysia
May 04, 2016
Overall is good
Overall is good, location is very convenience for shopping.

CHUA S.
Malaysia
May 04, 2016
1) convenience 2) value for money 3) comfort
1) convenience 2) value for money 3) comfort

CHUA S.
Malaysia
May 04, 2016
1) convenience 2) value for money 3) comfort
1) convenience 2) value for money 3) comfort

Ng J.
Malaysia
May 03, 2016
Good location
Good location for travellers who want to walk around Bukit Bintang area. Just opposite Pavillion and next to Starhill Gallery. Part of the carpark closed for renovation, it is hard to find a carpark. Somemore the way to up or down to another level share the same way, if there is no security guard to stop vehicle at the other way, all vehicles will jam in the carpark.

Syafiqah S.
Singapore
May 03, 2016
Unpleasant stay
The hotel room in actual is different from the photos. The air con didn't work when we arrived. The staff came a few hours after our call for help with the air con. Woke up in the middle of the night coz it was hot as the air con stopped working again. The water heater wasn't working in one of the room. It was so confusing and difficult to get to the hotel especially with a baby in tow. The lift wasn't working properly. The button was spoilt. We had to wait so long just to take the lift up tot he hotel. the only thing we enjoyed was the massage at Lavish Spa.

Jormasnizar J.
Brunei Darussalam
May 03, 2016
Problems with late check out
Location was nice. Close to pavilion hence easier for shoppers. Have to walk for few minutes for lrt. The staff was not helpful to assist our needs. Upon arrival, I requested for late check-out due to flight time change. The receptionist informs I need to check on check-out date. During the check-out day I asked the receptionist for possibility of late check-out, to the extend we are willing to pay and even its only a bedroom so we can put our stuffs and freshen up until late. But we were told no rooms available. My friend have to rebook the same accommodation which says there's room available and we have to pay whole day rate! And we were given the one bedroom we stayed before for our new booking. We also tried the lavish spa...foot reflexology was great but full body massage was okay.