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Very good 7.0
Based on 3929 reviews

Recent customer comments

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Very good

based on 3929 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 6.9
  • Food/Dining 5.6

Vivian H.
May 24, 2014
convenient location
cleanliness, great location, near shopping area

Vu T.
May 22, 2014
A great location, friendly staff, good service
Good service, nice staff, comfortable room
We just stay in 1 day but everything was very good, location in central, shopping mall in down-floor and beside Sephora & Pavilon... a family room have living room, kitchen, so very comfortable... Specially, we appreciate high attitude of hotel's staff, one of my friends lost her cellphone in taxi on the way to airport, luckily she was found it with the help of hotel's staff. We will choose this hotel for next coming!

Chan B.
May 22, 2014
Good location

keizerina D.
May 21, 2014
ok ok ok

Nur A.
Brunei Darussalam
May 21, 2014
Could have been better
The hotel reception is on the 5th floor, a bit confusing to find way around but we got it in the end. The hotel's check in time is 3pm (which for me is quite ridiculous!) and since we were travelling with babies, i requested an early check in (which never happened) and they kept telling me to wait and in the end i waited from 12 until 3.10pm to get my room! I was greeted by this guy named Edwin, he was not the most polite person on earth, quite rude honestly. Thank God we didnt have to deal with him all the time, Gilbert took over and he was VERY NICE. So, on our way up to our room, there were some painters painting the walls which gave out really bad odor. And upon entering our room, finally something nice to look at. The interior i must say is quite nice. But the cushion in our living room area was quite nasty (a lot of stains on it). There was a balcony facing the Pavilion, that was nice, but the balcony was disgusting, like they never washed it (maybe they just broom the place). Overall, the location made up for all that. But i wish the place was maintained properly.

Melisa T.
May 20, 2014
Value for money
Location, friendly, clean
I picked Executive with 3 rooms suite for me and my friends. Overall, we are satisfied with the size of this suite. Spacious living room attached with dining table. Refrigerator and microwave are also provided. There are 2 bathrooms. 1 is sharing type between Room A (1 king sized bed) and Room B (2 single beds). Then master room with 1 king sized bed attached with bathroom. The only thing that needs to be upgrade is the elevator to the room which looks old.

Maryanti J.
May 20, 2014
Best location and good environment
The hotel is very was centrally located for shopping complex

Simple L.
May 18, 2014
It was not too bad, but rooms are a little rundown
location, size of room, staff
The rooms are not as good as we expected, the heater are noisy. The corridor seems to be a little eerie.

Syaza S.
May 17, 2014
great locationane!!
Great location although wifi was poor and room wasnt as clean as we hoped it would be. it was satisfactory.

Chai G.
May 16, 2014
Near to Shopping Mall
Location, spacious room, value for money
Have stayed in this hotel for few times, centrally located, walking distance to shopping mall. Value for money.