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Excellent 8.5
Based on 3594 reviews

Recent customer comments

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based on 3594 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Sok T.
August 28, 2015
Rating of the hotel
1. Location to the bank. 2. Location to KLCC. 3. Location to KL Sentral
Ok, but overprice. To your organisation you have to protect the customers' credit card security code (last three digits). I have given every feedback as your customer s for the last five years. I feel sad, because your organisation ignored totally. I must change to other online travel company's service if this is not taken seriously. I can only say your company has seriously problem in the system or your service personnel is overconfidence and ignore customers' feedback. The why you ask for feedback.

August 28, 2015
Need need to be refurbished
Location, reciption, staff
1st room was old and some of the furniture was broken. We request to change the room and they gave another room also old but clean and acceptable. Location is good, staff are very friendly.

Steve H.
August 28, 2015
My latest stay at Fraser Place
Location, spacious and clean room, bath and kitchen,
The biggest problem was the number and extremely slow elevators available..concierge waiting lobby smells unpleasant odor. Other than those location snd room was excellent

Marcel M.
August 28, 2015

Livio A.
August 26, 2015
Great location, excellent value for money
Location in central KLCC, good value for money and excellent quality accommodation

Janet C.
August 25, 2015
Fraser Place KL : Great Value for Money
Attentive staff, Not Expensive, Location, facilities, big size of rooms, pretty much everything
Great stay...we really liked it! Everything about the Hotel was Great, except you had to wait 5-10 mins for the lifts sometimes.

Janet M.
August 25, 2015
Great place to stay once you get over the arrival
The suite size & amenities. Efficient check in. Helpful staff occommodating us at the pool until 6:00 then showers etc.
The arrival point is very 2 star. Sad because this place deserves a better introduction. We arrived late, tired & sweaty as travellers often do. We would have appreciated the air con to have been turned on for a cool arrival. The 2 warm small bottles of water were also unfortunate. It would have been appreciated for these to be placed in the very effective but empty fridge. Bed terrific, TV and lounge room very good. Plenty of room for everything. I would stay there again. Issues are only minor and easily rectified should the hotel wish to institute a few changes. Breakfast excellent. Location fine - between the Petronis towers & the KL tower(don't bother with the tower).

Samuel L.
August 25, 2015
Very nice hotel
location, price
Very nice hotel all around. Great location. Big, clean, modern rooms. Good breakfast buffet. Nice swimming pool on 18th floor, with view of KL tower (very nice at night) (thre are also free saunas and thermal pools inside in the 18th floor). The only bad thing about this hotel are the lifts: one was not working, and it took FOREVER to go up and down.

Meow L.
August 25, 2015
nice place nice hotel comfortable and value for money

Ridzuan F.
United Kingdom
August 24, 2015
Fraser Place
Close to KLCC and pavilion which are great for food choice, parking facilities are good and the hotel itself is ver comfortable.
Spacious studio apartment with separate smoking and non smoking floors. Good gym facilities. A short walk away from shops, food outlets and nightlife. Parking facilities ample. Only downside is that there only Receptionists which sometimes means a wait at peak periods and two lifts for all floors which again is a wait sometimes.