Back to hotel info

Very good 7.8
Based on 2112 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2112 reviews
  • Cleanliness 8.1
  • Facilities 6.9
  • Location 8.3
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 8.1
  • Food/Dining 6.4

Nik I.
Malaysia
August 05, 2016
Clean. Crowded location, not very helpful staff.
The room was too small. Not a good value for money.

PG A.
Brunei Darussalam
August 04, 2016
Just Nice
Nice and comfortable with a very good price

Noor Y.
Malaysia
August 04, 2016
value of money, location, comfortness
value of money, location, comfortness

mohd D.
Malaysia
August 02, 2016
value for money
this is my fav hotel when im in kl , very easy to get anywhere, just use grab car or uber , or maybe hotel should do a promo code for grab car or uber , if stay at frenz hotel , i got complementtary free late check out , the manager on duty did not charge me , it was great clean , nice, surely will stay here on upcoming future trip thanks

nasiruddin B.
Brunei Darussalam
August 02, 2016
Excellent hotel
Good service by the personnel. Near to shops.

Ainal A.
Malaysia
August 01, 2016
only the local door man is reliable
the air conditioner compressor made a noise, can't sleep well. it was like apoor management. nobody supervised the staff. it was like a 2 star hotel but was over rating and overpaid

Ainal A.
Malaysia
August 01, 2016
getting worse
I used to stay in this hotel before and was my priority choice each time went to KL but in my recent stay I had a worse experience. My first day I book for twin room but here was a noise from the aircond compressor and we need to switch off the aircond to be able to sleep. the 2nd onward stays were the worst as the room has no functioning in room phone, the toilet was not cleaned thoroughly, the amnities was not refreshed and smell of cigarette smoke all over the room. I might need to consider another hotel in this area but I will give a chance as I was told by the staff that they are in the transition period of a new management and it is going to be effective in august 2016

Shripah I.
Malaysia
August 01, 2016
rest
value for money

P T.
Brunei Darussalam
July 29, 2016
location accessible for shopping spree. room comfortable and wifi good.
i think this is the best hotel found in this area. sogo shopping complex is nearby, saturday market offers plenty of home cooked meals and foods and clothes

salid P.
Thailand
July 28, 2016
Clean room not clear
Clean room not clear