Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel
|
Hotel Area:
Bukit Bintang
|
Number of Rooms:
433
|
 |
Free Wi-Fi |
|
Check Rates & Availability At This Hotel |
|
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
Sorry, there are no available rooms at the Furama Hotel Bukit Bintang for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
| Filter by Traveler Type
|
Very Good
7.9
based on
6708 reviews
|
|
|
All reviews (6708)
|
Lilian C.
Families with young children
Malaysia,
November 17, 2012
|
Convenient location with lots of foods & shopping
Within walking distance to Bukit Bintang
8
This is the second time we returned to the hotel. It is fairly new, with LAN broadband and we were upgraded to a deluxe room. Free breakfast provided. Value for money.
Shopping Tip:
Walk to Bukit Bintang or talk the hotel free shuttle service. Be careful though as the backlanes are not that safe at night.
|
|
Sharlene M.
Couples
Sri Lanka,
November 17, 2012
|
Lovely hotel
Centrally located, ease of access to times square.
9
Excellent location, and was pleasantly surprised when our room was upgraded to a suite... Our checking were late and our checkouts were early, but the staff was always smart and cheerful.
Hotel Feature Tip:
Spacious room always book tnro Agoda to get a good deal.
|
|
Athanasius C.
Solo travelers
Malaysia,
November 17, 2012
|
Reasonable Hotel
near to times square malln
5.7
room is reasonably maintained. toilet quite standard for superior room. within walking distance to times square mall, which is just opposite the hotel. breakfast is reasonable. swimming pool small.
Shopping Tip:
Walking distance to Times Square and Bukit Bintang area
|
|
Grace L.
Groups
November 17, 2012
|
Good hotel with big room. Location is not very near to bukit Bintang. But there's shuttle service. Breakfast has great variety too.
|
|
Grace L.
Groups
November 17, 2012
|
I'm overall satisfied with the service rendered by the hotel. It is overall an added advantage with the shuttle service provided by the hotel.
|
|
Tse C.
Solo travelers
United States of America,
November 16, 2012
|
Conveniently located nice hotel.
Great location and spacious rooms.
8.3
The staff were very courteous and efficient in services. The rooms were spacious and kept relatively clean. Views of the KL tower were nice. Close to all the shopping of Bukit Bintang, and also number of good chinese restaurants. The only negative would be the shower system which seems to take a long time for the hot water to come.
|
|
Jeffrey L.
Couples
Canada,
November 16, 2012
|
This hotel was amazing. The size of the hotel was perfect and it is a well known hotel and it is very hard to miss. The building it self stands out from the others because of the big sign on the top floor and most taxi drivers know how to get there. The breakfast was great it had a very good spread. The pool was amazing and so was the gym. The room were far more than needed and a perfect place to catch up on some sleep. It also had free LAN internet and an internet cafe down stairs open 24 hours if needed. It is very close to all the shopping malls and bars and pubs for some late night sights seeing.
|
|
Nuraini N.
Groups
Malaysia,
November 16, 2012
|
Nice Hotel, Food & Service
7.3
The hotel and the service is good especially the counter staff. The food we had during breakfast is good but it would be very nice/good if there were many other choices of food and it would be better if the service during the breakfast (i.e., the peron in-charge of tea/coffee to move around (not just stay at the counter) and serve the drinks without us as guest called them for the tea. Room was nice. Food taste was nice. Service good. The most important thing that I like the hotel near the wholesale centre/shopping centre that sale a lot of traditional wears that was cheap. Overall it was good.
Shopping Tip:
For tourist/guest wish to buy cheap traditional wears/scarfs, can go to Kenanga Wholesale City.
|
|
Ruud V.
Groups
Netherlands,
November 16, 2012
|
Me and a friend stayed in this hotel for 2 nights. in general the hotel was oke but we expected more for the price we paid. We didn't had big problems but their where a lot of small things that shouldn't happen in this kind of hotel. During check in we where told we had booked a superiour room. i was sure i booked a deluxe room and showed the agoda voucher. Front office didn't change the room but only gave us a password for the wifi internet and told us we where upgraded to a deluxe room. When entering the room we noticed the room was not really clean as it should be. No big issues but small things like hairs in the shower and notepads next to the telephone already been used. The drain in the shower was blocked and we called the front office, they sent engeneering who fixed it fast.
The restaurant is quit good and cheap. but the staff their needs improvement: we got an different soup as we ordered and waited over 15 minutes for two beers.
As i mentioned before the hotel in general is not too bad, but their are areas that needs improvement. their are a lot of hotels who offer this type of service for a much lower price....
Sightseeing/Attractions Tip:
when visiting batu caves, join the dark caves experience tour! (halfway the stairs)
|
|
Michael L.
Couples
Australia,
November 16, 2012
|
Lovely Hotel and Hazzle Free check-in Service
Spacious room, restaurants are reasonably priced and helpful staff in general
9
The Receptionist who checked us in was great, very efficient and hazzle free. Room is great, breakfast is sumptuous with freshly baked pastries. Time Square and other shopping centres are in the neighbourhood, quite convenient for those who want to shop.
However, we would like to see the Housekeeping and Customer Service staff to improve. There were stains from milk spilled by the previous guest on the coffee table lefe from the first day until we checked out, they were there the whole time. When we had our mobile phone left in the tourist guide's car, all she was concerned was whether we booked the tour through the hotel until I emphasised to her that we needed to contact with the driver immediately as we were leaving for Langkawi the next day. Then she took us to the concierge who had the direct contact with the tourist guide. I suppose the customer service staff should be able to identify what the priorities are in order to serve the customer properly.
Shopping Tip:
You can stay at Furama Hotel at KL if you don't have too much time but the shops only offer locally manufactured clothing, shoes, handbags, etc.
|