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Recent customer comments

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Very good



based on 13941 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2

Shahirah A.
Singapore
March 19, 2015
Value for money in the Bukit Bintang area
Location, price, staff
I went to KL for an eating weekend with the husband, my brother and his wife and my cousin and his wife. We booked 3 rooms - 2 superior and 1 deluxe. We arrived to the hotel at about 9+am on the Saturday morning and was pleasantly surprised to find out that we were able to have an early-check in. Not only that, the staff on duty (can't remember her name), managed to get us rooms on the same floor which meant an upgrade for the two superior rooms. The rooms were decent although I did find it a bit tired. The hotel could do with a refresh but for a night, I really can't complain much. The beds (we had two singles pushed together) were comfortable, AC worked fine thought a tad slow in cooling the room and the washroom was simple but adequate. Whilst it is not exactly across the road from Times Square, it was close enough. I wish there was a proper junction to cross the road from the hotel to the shophouses that stood in between Times Square and the hotel. Only thing I was a tad uncomfortable about was the amount of youngsters hanging out in front of the hotel. It just made the area feel a little unsafe. We took a look at the BBQ buffet they were having but were disappointed in the offering so gave it a miss. Perhaps a pool side BBQ to enhance the experience and a bit more BBQ meat on offer may bring in more customers. I can see myself going back to Furama Bukit Bintang if I need to be in the Bukit Bintang area. Hopefully some sort of refresh would have been done. p/s: thanks for showing football in the lobby!

Siew T.
Malaysia
March 18, 2015
Good hotel to stay
good staff attitude, nice room, good location
comfortable stay, strategic location to reach destination

Lai J.
Malaysia
March 18, 2015
My absolute choice
Clean,value for money
My absolutely choice n highly recommended for its value , comfortable, clean

Syahirah D.
Singapore
March 18, 2015
a good stay
cleanliness, facilities, location

Lee E.
Malaysia
March 18, 2015
reception not friendly. room too small.
No
Reception is not friendly. And the room is too small, bed is not clean and toilet light are too dark. Somehow feel terrible in the room when night.

Kong L.
Singapore
March 17, 2015
breakfast service in bad shape
Front Office
The Spices restaurant was badly understaff and unable to cope with the breakfast crowd. Service was almost not present, and table settings were not properly done. Guests have to chase service staff and chef for milk, teaspoon. A lots of guests were not in proper swim wear while using the pool. There are only Blue Colour executive taxi at the hotel.

Gary H.
Malaysia
March 17, 2015
Overall is Good
Cleanliness, Friendly, Courtesy
It's good to hear from receptionist that upgraded to better room due to full occupied.

Deepak G.
India
March 17, 2015
Really value for money
Spacious rooms, Breakfast variety and location
Comfortable, Fun

louis L.
Singapore
March 17, 2015
No wifi!
indoor car park, nothing much
just a normal place to rest that isn't that expensive.

sam H.
Malaysia
March 17, 2015
I stay many time ady..but this time idisappointed
Location,nice room,silent..
This time i stay check in with 2 single bed..but the room without living room..just 1 LCD tv only..why if large bed got living room and 2 LCD tv...