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Recent customer comments

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Very good



based on 13925 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2
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Ser E.
Malaysia
March 06, 2015
So so only
Value for money, clean, 4-star hotel
Firstly, this hotel is not along Bukit Bintang. Its is at least 8 minutes walk to get from the hotel to just the corner of Bukit Bintang (Time Square). The name of the hotel is misleading, if you really need to stay in the middle of Bukit Bintang, this is not the hotel you are looking for. Overall hotel is ok, no major complaint. Room is slightly outdated, mild smell in the room, but once the air-con starts running it is more acceptable.

Anthony C.
Malaysia
March 06, 2015
worth for value
new, well maintain, room good condition
location good, hv many good food choice, next with shopping mall n cinema.

Lai J.
Malaysia
March 06, 2015
Excellent
Excellent, highly recommended
The only hotel I will keep going back. Excellent service, clean room, value for money 😄👍👍

Chew L.
Malaysia
March 06, 2015
good
nice
nice

Suriati S.
Singapore
March 06, 2015
Awesome Stay
I am so delighted that I was upgraded to Executive Suite. Pleasant, Friendly & Heart Warming Staff. Environment Friendly - Loves the freshing smell of the hotel lobby.
Everything was great! I will certainly be staying here again!!

Budhi C.
Indonesia
March 06, 2015
Nice hotel for families
The location, facilities, and food.

Wlyn T.
Malaysia
March 06, 2015
Good
room was big
Check in and out is a bit slow. Overall was great..friendly staff, big room, bathroom is ok for me but some of the towel not really clean. Breakfast is great. May visit again.

POH C.
Malaysia
March 05, 2015
clean and nice location
clean and nice location

DAVID L.
United Kingdom
March 05, 2015
Really disappointing
Big room
This hotel really needs a re-vamp! On arrival I expressed my disappointment at the view from the room on the 11th floor together with its general appearance. Although staff were helpful, a different room was offered with a better outlook but still not what I had anticipated. Eventually I paid for an upgrade to the Executive floor (25th) where the view was good but room no different at all. Certainly better hotels in the same location.

widya S.
Indonesia
March 05, 2015
fine n cozy for family
facility and surrounding
Satisfied