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Very good 7.7
Based on 13865 reviews

Recent customer comments

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Very good



based on 13865 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Aisyah R.
Singapore
March 21, 2016
It was not so good
Checked in the hotel with wifi not working in all rooms. We were given twin bedded rooms eventhough we specifically asked for king sized bed. Worst experience is when we showered. Water was gushing out from a hole on the bathroom wall and that flooded the whole bathroom! Furniture is old. We expected a better condition and quality facilities since the hotel is rated 4 star.

Edward O.
United States
March 21, 2016
Good location, aging facilities, very courteous staff
Directly behind Berjaya Times Square and Imbi Staion, the hotel is well situated. I mistakenly booked a executive room on the 25th fl, which entitled me to some special privileges, like personal check-in on the 25th fl., Complimentary cocktails and a special dining area. if I stay again, I book a normal room. I book hotels based on its fitness center and swimming pool. Both were a disappointment . The pool was too small for laps and in dire need of cleaning.

Melissa J.
Malaysia
March 21, 2016
NICE HOTEL AND GOOD VIEW
RELAX,GOOD HOTEL & NICE VIEW
GOOD STAY,FRIENDLY STAY,CLEAN HOTEL,WALKING DISTANCE TO SHOPPING COMPLEX

hafika M.
Singapore
March 21, 2016
Good stay, but no housekeeping
staff, bed, location
Hotel stay was pleasant. Staff were really friendly and they will greet you everytime they see you. However, we were quite upset when they did not do housekeeping for our room. Reason being, we only stayed for two nights.

BIDASARI B.
Malaysia
March 21, 2016
Superb. Value for money.
Super fast free wifi. Super nice staffs. Very comfortable room.
The staff were super nice. The free wifi is the best feature in the hotel. The room is very comfortable. The check in and check out were very smooth. Will definitely come here again.

Ganesan T.
Malaysia
March 20, 2016
the room facelitys is very back dated as well the bathroom.
Breakfast verity was bad and restaurant look like food courts.no hostess service to leeds the guest to the table.we have to looking for our own table and cutlery. The pool water not clean if want to swim with our kids.

CHING L.
Taiwan
March 20, 2016
so far so good
so far so good

Lim Y.
Singapore
March 19, 2016
Good location
location, conform &valuew for money
Great , I always stay in the same hotel for my business trip here

Lim Y.
Singapore
March 19, 2016
Good Location
Good location , comfortable bed & value for money
Great, I enjoy staying in this hotel , I always book this same hotel while I am having my KL business trip

Jerrol T.
Singapore
March 19, 2016
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