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Very good 7.7
Based on 13853 reviews

Recent customer comments

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Very good



based on 13853 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

robert G.
Luxembourg
September 24, 2013
hotel was okay but not enough smoking aereas
room, located in centrum, staff
stay was okay but no smoking rooms and even if you are located on 23 floor you need to go outside to smoke,

Elly H.
Australia
September 24, 2013
Livable but not recommended to stay there again
Shopping, Food and View
The toilets were horrendously slow, customer service was terrible as they took forever to complete simple tasks and we only found out about the $500 deposit needed when we arrived which really tinkered with our budget for the trip

SIOW L.
Singapore
September 24, 2013
New, modern, stylish, big, comfortable
modern, new, stylish
Great breakfast but can have more varieties from different cuisine from different countries like Italy, etc.

sumitra R.
Thailand
September 24, 2013
Good
Nice and kind support
Feel Comfort, even location quite far to walk from monorail or local train but staff helpful

Jennifer M.
United States
September 23, 2013
Great if you don't have dinner there.
nice room, quick check in,
Hotel was fine. The spices restaurant was horrible. I was the only diner there from 6:30 to 8:00pm. It took me that long to be served my 3 course set western dinner. The staff were all hanging around watching me, but not serving me. Each time I was served it was by a different person. The French onion soup did not have it's crouton. I asked and that took 30 minutes, another incorrect soup, and them calling the cook from the other restaurant to tell me they are new and did not know what to do. The warm brownie dessert was taken to the bar, then served to me cold, with melted ice cream. Room is great, just don't eat dinner there.

YUNN L.
Malaysia
September 23, 2013
confortable
clean, comfort, prompt action

Kia T.
Singapore
September 23, 2013
Good stay in a convenient location
Clean, Convenient, Cozy
Clean, big rooms that's cozy and suitable for couples/families. Conveniently located near to rail station(Imbi) and bukit bintang shopping centres.

Loh S.
Malaysia
September 23, 2013
Room Cleanliness , No Free Wifi , Room very Old
Free Parking , Staff Performance

TAN T.
Malaysia
September 23, 2013
Comfortable room, friendly staff, good location
Comfortable room, friendly staff, good location
Overall the hotel staff performance is good & friendly, and the location is good for business, shopping & can find various of food restaurants within walking distance

Simon C.
Australia
September 22, 2013
Good Hotel. Close to transport and shopping.
Clean room, close to shopping and monorail station, friendly staff.
Overall, very happy with hotel room and staff were friendly and helpful.