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Very good 7.7
Based on 13857 reviews

Recent customer comments

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Very good



based on 13856 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Ko P.
Malaysia
September 20, 2013
Need some improvemnet this time
BIg room, nice location, clean
I was always happy to stay in this hotel last time but this time the housekeeping department need to improve a lot.. First, my key was lock just after i came back from lunch, second, i have to ask for internet cable which do not have (waited more than 30 mins), then i got to ask for towel (was surprise that they not even put a towel in a executive room).. before I left, i talked to reception but seem the reception is not interested to listen to my concern.. have already stayed there for more than 4 times... i believe i want to see the improvement next time i go there.

calvin C.
United States
September 20, 2013
excellent! would stay there again, would recomened
the staff, the view and the big rooms!
great value for the money! big all you can eat breakfast free wi-fi. close to everything large rooms. go there you will not be disappointed!

Anastasha K.
Indonesia
September 19, 2013
Wonderful experience for my first time in KL
Friendly and professional staffs, nice room, and superb breakfast buffet
It was my first time traveling to Kuala Lumpur, and we stayed at Furama Hotel Bukit Bintang. Was a great choice as the staffs are very warm and professional. Easy and efficient check-in. And we got upgraded to a bigger room just because I requested for a king-size bed! :) The breakfast buffet was superb too, as they had wide variety of local and international choices of food. I think this hotel is family-friendly, because it is clean and has a good swimming pool. Will definitely stay at this hotel again next time, with family of course.

ADELINE T.
Malaysia
September 19, 2013
Nice hotel
Location,cleanses,comfortable
We feel surprise after back to hotel for receive a welcome gift,hotel staff got arrange for our special request ,room are clean ,hotel near shopping mall just few minutes walk to time square shopping mall for my baby to the indoor theme park

Aswini A.
India
September 19, 2013
Centrally located Nice Hotel
Big Rooms , Attentive Staff , Close to Shopping Areas
It was just one day transit but we enjoyed the stay. The rooms were big , neat and had a variety of buffet breakfast

Elaine Y.
Malaysia
September 19, 2013
Too Far from the main Street
Room is not bad, staff is acceptable
It's a little behind to the main streets of Bukit Bintang, long walk back to the hotel. Not really outstanding in all respects.

Howard L.
Malaysia
September 19, 2013
value for money n centre of city.
clean big room, wonderful location n nice swimming pool.

yap H.
Malaysia
September 19, 2013
the stay was good.
near shopping centre, near restaurant, clean room.
the stay in furama hotel was good, and got friendly staff, near shopping center and restaurant.

Mustafa S.
India
September 19, 2013
Great Hotel,Could Be Better!
Location.Breakfast Buffet.Room Size.
Centrally located hotel with high speed Lan internet in the room,great breakfast buffet.The Front desk staff can be made better(Alex).We were locked out of our room as they forget to service the rooms electronic lock.The rooms were a bit dirty,the house keeping staff is a bit in your face,over friendly.They need to provide free wifi at least in the lobby & not charge for it.The room size is very comfortable.

LEE T.
Malaysia
September 19, 2013
Large Room, comfortable room
Centre Located, comfortable room