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Excellent 8.3
Based on 4024 reviews

Recent customer comments

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Excellent



based on 4023 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.8

Saeed M.
United Arab Emirates
August 30, 2013
Very nice hotel at the heart of the street and nea
close to attractions, at the heart of the city and comfortable hotel
The stay as very nice although needed to have more family suits types of rooms for families

Hazliza S.
Malaysia
August 29, 2013
it was fun. near shopping centre
clean, friendly, nice

wimpy T.
Indonesia
August 28, 2013
great lux area location
location, check out late time, rooms
hotel staff gave us late time check out generously and the hotel located at the centre of bukit bintang luxurious shopping area

wimpy T.
Indonesia
August 28, 2013
great location and service
location, service, room
the hotel is generously gave us late check out time

Hidayat P.
Indonesia
August 28, 2013
We will definitely come back to stay in this hotel
Superb Client Service, Excellent Location, Very Helpful Staffs
We were very satisfied during our stay in this hotel. Not only because of the excellent location (located next to Pavilion Mall), it is also because of the warmth and friendly staffs that this hotel offered. Will definitely come back and stay in this hotel when we go to Kuala Lumpur again.

Roger G.
Singapore
August 27, 2013
Not so pleasant
Quiet executive lounge, close to shopping and convenience of food
Stayed at executive room. For the price we paid, we had to look for our own room. At exec lounge, the inconvenience of changing to casual smart each visit. Other 5star hotel has no such criteria, bermudas permissible. Room toilet layout not friendly. Otherwise shopping is convenient.

Feng Y.
China
August 27, 2013
very centrally loacted.
location food comfortable room
the entire stay was pleasant, comfortable. the breakfast is nice. and the room is clean, just the ceiling is low. well, old building with re-furbished room. the location is fantastic, very close to Pavilion.

THIEN M.
Malaysia
August 26, 2013
Nice
Large room, clean, luxury

Andre C.
Singapore
August 24, 2013
VALUE FOR MONEY
FRIENDLY, HELPFUL AND GOOD
IT WAS A PLEASANT AND GOOD EXPERIENCE. EVERYTIME I GO TO KL I WILL GO THERE AS THE STAFFS ARE EFFICIENT AND HELPFUL. THOUGH I HARDLY SHOP OVER THERE AS THE SHOPPING CENTRES ARE MORE OR LESS LIKE IN SINGAPORE. IT WAS MORE OF LIKE EATING AND SLEEPING DURING MY STAY THERE WHICH I ENJOYED MYSELF.

Kerstin L.
Sweden
August 24, 2013
Excellent location, nice staff, but old hotel
Location, good internet, quiet
The location is excellent. Nice staff. The hotel is old and the room I stayed at was in need of refurbishment. Dirty carpeting and the bathroom was not in best function.