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Excellent 8.3
Based on 3957 reviews

Recent customer comments

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Excellent



based on 3957 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

8.3 Susan T.
Malaysia
July 18, 2013
Great Location
Great location (next to shopping malls), great staff performance, average room
Centrally-located, Easy-access to shopping malls, cleanliness was okay, great staff performance, breakfast was a bit poor.

8 CHE H.
Malaysia
July 18, 2013
Gorgeous hotel in a great area at good price
nice strategic value for money
they're fantastic. It's clean, the lobby dazzles and it's close to the night market and the malls.

8.7 fadzllyani A.
Brunei Darussalam
July 18, 2013
Awesome stya
Great Staff service, Central Location, Nice big bed
Really excellent experience. the hotel staff helped us get a king sized bed eventho booking was for twin beds, and the concierge was super helpful in freezing my breast milk in their hotel's deep freezer.

9.3 Hermanto W.
Indonesia
July 17, 2013
Luxury hotel
Well design, centre of business
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8 Sing C.
Malaysia
July 17, 2013
good!
location, location, location.
not too bad. executive lounge was alright. food should be varied.

8 DEKA D.
Indonesia
July 16, 2013
pefect
the hotel is near the shopping place, near the MRT station and have a great Breakfast
nice hotel and can reach everything in KL from this hotel

7 Nicole S.
United Kingdom
July 16, 2013
comfortable and convenient city stay
Convenient, Comfortable
Centrally located hotel, close to the shopping centres and many restaurant options to choose from. Big comfortable rooms. Did not try the breakfast of have any meals at the hotel (i have given it a 3* rating as the N/A option wasn't available). Majority of staff were helpful and patient but at times the concierge seemed unreluctant to help out when we asked for directions to a utility company in Malaysia (something only a local would know really). I suppose we we had asked for directions getting to a shopping mall he would have been more willing but he was keen to just tell us to call up a hotline (most hotels are willing to make that call for you). The building next door to hotel has been demolished to the ground so the construction is a little noisy (not a problem if you have no intention of staying in your room), but we did ask to move rooms (hotel willingly obliged). I suspect it will be a while before the heavy construction subsides, but best to request a room away from the construction site. Pool looked big and nice but didn't have time to try it.

7 welly C.
Indonesia
July 15, 2013
Clean. Enjoy. Good.
Location. Clean.
The stay was nice. The service also satisfying. Overall its a good hotel.

7 Hean L.
Malaysia
July 15, 2013
Good
Clean, classic, quiet
No issue, good, nice, enjoyed but some of the facility need to upgrade

8.7 Hasaneen A.
Iraq
July 15, 2013
Good and nice
Clean loction service
Nice and clean hotel helpfully staf nice service and loction