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Excellent 8.3
Based on 4027 reviews

Recent customer comments

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based on 4028 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.8
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Chung C. from Malaysia
Solo travelers
Stayed one night in March 2013
Beyond its glory days
Location, shopping, public transport
One night stay at this once glorious hotel. Somehow it ain't the same as my first stay a few years back. Staff performance was ok. Everything about this place seems expired. Air conditioning isn't cold enough, which is an annoyance in a Malaysian climate. Would definitely think twice (or a few times) before returning again in the future.
Reviewed June 13, 2013

Nicholas W. from United Kingdom
Stayed one night in April 2013
High standard hotel. But noisy.
Room, food, location
This was just a one night stop over and the hotel is very very nice just one very very annoying problem....its right next to a building site which is so noisy you cannot think. No was using the swimming pool because of this and the if you want a nice relaxing luxury stay...forget it the noise is intense.
Reviewed June 12, 2013

ESTHER O. from Malaysia
Families with young children
Stayed one night in June 2013
disappointed queen size bed
shopping /foods/nightlife
Fine children enjoying swimming and walking distance to shopping malls.
Reviewed June 12, 2013

CHIN C. from Malaysia
Business travelers
Stayed 3 nights in May 2013
Reviewed June 10, 2013

Renjie C. from Singapore
Stayed one night in May 2013
Great service and location
Great location, attentive staff, huge bathrooms
Reviewed June 10, 2013

Zachary O. from Malaysia
Business travelers
Stayed one night in December 2012
Cnetrally located to everything
Location, food, shopping
For the price you pay this is what you get, nice room and top notch service. Easy access to everything.
Reviewed June 09, 2013

Aditya P. from India
Families with young children
Stayed one night in May 2013
Killer Location, Killer Location, Killer Location
Location, Location, Comfort
All in all, a good hotel, needs a bit of spring cleaning for the price they charge, but would come back here once the construction site next door is completed (which is pretty much the case with most of Bukit Bintang).
Reviewed June 09, 2013

Cheong D. from Brunei Darussalam
Families with young children
Stayed 3 nights in May 2013
Best location and value for money
location location location
No complaints, esp convenient for shopping and sightseeing.
Reviewed June 08, 2013

saad A. from Saudi Arabia
Stayed 4 nights in May 2013
bad staff no manager in duty delay in check-in-out
location lobby decoration
staff helpless and messy in reception 30 minutes waiting at check in and check out no duty manager was avalible bell man delayed my baggage at check out door men are angery most of the time shower in room does not mix hot and cold water taxi ext. does'nt answer calls
Reviewed June 06, 2013

Rakesh K. from India
Business travelers
Stayed 4 nights in May 2013
Good hotel, nice shoppin and restaurants around.
Value for money, Indian food available, very near to renowned city shopping centre.
Very nice, recommend again to stay.
Reviewed June 06, 2013


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