arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 3980 reviews

Recent customer comments

Filter by traveler type

based on 3980 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

Saudi Arabia
October 28, 2015
amazing hotel
amazing hotel amazing hotel amazing hotel
amazing hotel

Maylin C.
October 28, 2015
Grand Hotel, Great Location
Location, Breakfast, Convenience
The hotel is grand, as the name suggests, and everything worked smoothly and without hassle. The people are friendly and competent, the room tidy and clean, and the location is great amidst half a dozen shopping malls, dozens of restaurants, and major traffic connections. The room was fairly small though, probably nowhere near the 40sqm advertised, which is a bit of a let-down. For short stays this hotel is a great place and the breakfast buffet it one of the best in the country.

October 28, 2015
Nice location for visitors
Excellent location,courteous behaviour of hotel staffs and cleanliness
It was quite good and we faced no problem at the hotel during our stay.

erma H.
October 27, 2015
Hotel are so exciting places
Comfortable,helpful and nice view
It's was so exciting place to stay for sure i'll come back and stay here again and again.near by to shopping mall and the walking distance will Take less than 5mins.has comfortable the night view and the staff are very polite and very helpful.keep it up and thanks for the early check in guys...

October 27, 2015
Was a nice stay
Location, comfort and friendly
The hotel located in the heart of city center, the staffs were very friendly and helpful, the room very comfortable and clean, Thanks

Jirawan A.
October 26, 2015
Very Nice and Comfortable Hotel
Close to Shopping area, easy travel, Dining around
Hotel cleanliness and staff are very friendly. Check in and Check out very fast. The hotel charge was very reasonable compare to its location. Close to shopping Center, very easy to go to Twin towers just take only 15 mins by walk and the walkway is very comfortable, Food and Dining around hotel. very impressed, I will come back again next time.

Hameed O.
October 26, 2015
Great location
Staff, food and location
Staff were very nice, food was very good quality and location was great but hotel itself was a bit dated though theexecutive floor we stayed at was great

Yuk Y.
Hong Kong
October 25, 2015
Accessible location but a bit old
Receptionist is not that friendly when i checked in at night. Location is the best among all hotels.

Brunei Darussalam
October 25, 2015
frequent traveller
great location, service fantastic, friendly and helpful staff
We really enjoyed our stay especially the last trip where our room was surprisingly upgraded to the club floor. We like great hospitality on the wide range of refreshements.

Keith B.
United States
October 24, 2015
Aging 4 start hotel in a good location
Location, Location & Location
My overall stay was ok. I would rate the hotel as an aging 4 start hotel. The hotel room had your typical musty smell for a lower end hotel in Asia. The staff was good but the check out process was very slow and they only had one person working the front desk in the morning. Multiple of the desk staff was coming from the back but not assisting any of the staff. Location is great and why I picked this hotel. Wifi speed was good.