arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.3
Based on 3947 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3947 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

10 Muhammad D.
Brunei Darussalam
May 21, 2015
Perfect place to stay
Perfect Place, Nice Room and Friendly Staff

7.7 Tai K.
Malaysia
May 21, 2015
shopping fun
foods and shopping
good and nice location

5.7 Chaeyoung L.
South Korea
May 20, 2015
Hotel rating
Location s good , very friendly
Room is so old , problem vents

7.7 Saravanan S.
Malaysia
May 19, 2015
Good hotel in excellent location
Location, location & location!
It is a nice hotel in an excellent location - heart of Bukit Bintang with plenty of shopping malls within walking distance. However, I think the staff can do better, especially the front desk (not concierge) as they didn't even bother greeting guests during check-in/out.

8 Mun L.
Malaysia
May 19, 2015
Clean and strategic location
Location, location & location

7.3 Sheena O.
United Kingdom
May 18, 2015
Short stay
Location convenient location
For the price a bit underwhelmed. In general the staff were very helpful but when asked for late check out they said okay and when we arrived back in our card had been blocked for access. We then had to go to the reception and make inquiries as to why the card had been blocked despite having purposely asked for a late check out.

8.7 Clement L.
Brunei Darussalam
May 18, 2015
Convenient
Location, food, staffs
The staffs were helpful. Location was good. Overall a good experience.

8.3 ISMAYADI H.
Brunei Darussalam
May 18, 2015
Excellent location
Clean,convenient,value for money

8 Budi B.
Indonesia
May 17, 2015
Overall good
It's is near KL big shopping centre and near alor for a midnight stroll. The staffs are very friendly.

10 Mohd O.
Malaysia
May 16, 2015
Ideal location
Locaton, comfort, food
Very good place for business shopping and relax