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Excellent 8.3
Based on 3979 reviews

Recent customer comments

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Excellent



based on 3979 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

christina S.
Malaysia
May 25, 2015
clean and comfortable
good location, full equipment and good service
feeling great and comfy

Vic A.
Malaysia
May 24, 2015
Grand
Service, hospitality and attention

Philip T.
Malaysia
May 23, 2015
Much worse compared to previous experience
Location locatin location
Not my first time staying here but this latest stay was the worst mainly because of the house keeping... Bed sheet and pillow case were dirty, hair in the drain cover, fridge was dirty, shower cap was put on top of toilet bowl, door lock was spoilt, rubbish was not cleared, spoons were dirty, toilet paper was not refilled, simply the worst house keeping I have ever encountered.

adel A.
Kuwait
May 23, 2015
Good hotel
Good location and good breakfast with clean rooms

Darren J.
Malaysia
May 23, 2015
Good Location
Clean, Good Service and Good Food
It was good as the location was excellent

Muhammad D.
Brunei Darussalam
May 21, 2015
Perfect place to stay
Perfect Place, Nice Room and Friendly Staff

Tai K.
Malaysia
May 21, 2015
shopping fun
foods and shopping
good and nice location

Chaeyoung L.
South Korea
May 20, 2015
Hotel rating
Location s good , very friendly
Room is so old , problem vents

Saravanan S.
Malaysia
May 19, 2015
Good hotel in excellent location
Location, location & location!
It is a nice hotel in an excellent location - heart of Bukit Bintang with plenty of shopping malls within walking distance. However, I think the staff can do better, especially the front desk (not concierge) as they didn't even bother greeting guests during check-in/out.

Mun L.
Malaysia
May 19, 2015
Clean and strategic location
Location, location & location