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Excellent 8.3
Based on 3980 reviews

Recent customer comments

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based on 3980 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

Ang A.
April 08, 2015
Great location
Clean, friendly staff & great location

Mohamed H.
April 07, 2015
Stay With Older Children
1. The check-in process was smooth. We had asked for adjoining rooms for our 2 teen aged children and us, the reception staff spent some time scouring for the best solution for us, counter-checing

April 07, 2015
Standards not comparable with the Stars
staff friendliness , location ,
Overall was Good. Stayed in room 1946. 1.Found ants above minibar counter apparently the edges was not completely seal. 2.Toilet bowl shaking not firmly screwed to the floor. 3.Shower drainage hole choke almost everyday after shower 4.Breakfast Café need enhancement with the lay out , often congested activity in front of the fried egg counter , other condiments and Indian food are placed in front of the counter often you have moved to give way for guest that required the food and condiments but fried not eggs. 5. Limited and boring TV channels. Children only had one channel. 6. Staff demo in large group outside the hotel not good for hotel image.

Michael C.
April 06, 2015
Centrally located, plenty of food choices nearby.
Location, cleanliness, good breakfast spread

April 06, 2015
Hotel Staff Management Can Do Better
Location Location Location
Hotel management can look into improvement on the following issues: 1.Staff communication between reservation dept and front desk registration dept as front desk staff not aware upon customer early request and special info being make known prior upon arrival. 2.Room aircon not cold even attended by hotel technician. Newspaper request not delivered to the room even upon request. Customer Satisfaction Rating 3 STAR

Elizabeth H.
April 06, 2015
Great spot for shoppers
Always stay here when we are in KL due to proximity to shopping malls and eat street. Tried the club room this time and it was worth it for ree wine, which is expensive in Malaysia. Nice to have a dip overlooking the skyline. Only downside is checkin can be very slow.

Hj A.
Brunei Darussalam
April 04, 2015
1) Near shopping center 2) clean 3) easy to access to klcc
will be back to stay there

Chul H.
South Korea
April 04, 2015
Simple review on GMKL
Near to shopping malls, prompt in-dining delivery, friendly staff

Wei C.
April 01, 2015
Nice Stay
Staffs are polite, breakfast was nice, rooms was clean
I will say it's a good one

March 31, 2015
Well maintained room with great location!
location was at the golden triangle area. Room was clean and spacious. staff was helpful and easy public transportation nearby.