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Excellent 8.3
Based on 3981 reviews

Recent customer comments

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Excellent



based on 3981 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

Muhammad S.
Singapore
October 21, 2014
Staff could be better trained.
Location,Location Location
Reception could be better. *Promised to deliver the baby cot however after waiting for almost 3 hrs, we called the reception with the staff telling us that no one requested it. *The reception also did not bother to tell us that we had breakfast the next day hastily passing the keycards to us. I had to approach them again to REMIND them. I really do not understand their incompetency when i am the only guest checking in at that time. All else being said i guess if you want a hotel near Pavilion this is the best.

megat F.
Malaysia
October 20, 2014
great hotel
location,room,view
Stayed here many time already,great place to stay if you want to spend your money at Fahrenheit88 and pavilion for all day long :)

Chin B.
Malaysia
October 19, 2014
Good
Executive lounge , staffs performance , smells good.
Great location

Vince G.
Singapore
October 19, 2014
Great location but room look a bit old
The location is great and the staff are very friendly.
The room look a bit old but it was a great stay.

Monnie W.
Malaysia
October 18, 2014
Good Location
Location, 5 star hotel, good food
Overall this hotel was good but i think they need to do some maintenance because its looking old and have smoking smell surrounding of the whole hotel except lobby and restaurant.

SHAIKAH R.
Singapore
October 15, 2014
great service & superb room
location, service, comfort
It was great & worth the money spent!

SOH S.
Singapore
October 15, 2014
Weird beds on rollers
Convenient location, clean rooms, nice and big lobby
Hotel outlook was great but the rooms need improvement. The beds are high and mattress too soft and the bed roll away from the headboard leaving gap. very uncomfortable

WU W.
Hong Kong
October 14, 2014
Good location
Good location, clean, large room
Good location, clean, large room

Keng L.
Malaysia
October 13, 2014
great location and quality
location, staff, quality
Stayed here several times and always great service. The food is also reasonably good.

Nuraini M.
Singapore
October 12, 2014
AWESOME with no flaws
location, cleanliness and beautiful hotel
I will definitely come back and recommend this hotel to friends and family.. located at the heart of shopping district.. love the city lights at night.. staff were great and polite.. breakfast was normal.. can be improve a little..