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Excellent 8.3
Based on 4027 reviews

Verified traveler reviews

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based on 4027 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8
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MOHAMMAD S. from Singapore
Stayed 3 nights in October 2013
Travel in style
Good staff service, Location & Cleaniness
Good experience but the food was not that excellent if not would give a full 5 stars.
Reviewed October 23, 2014

mohd M. from Malaysia
Stayed one night in December 2013
clean hotel
hotel is right in the heart of bukit bintang. luxurious hotel with affordable price
Reviewed October 23, 2014

Derek G. from United Kingdom
Business travelers
Stayed 2 nights in November 2013
Great place to stay
Easy check in, friendly staff and good location
Reviewed October 22, 2014

Yap K. from Malaysia
Stayed one night in September 2012
Good location
Good location
Good location
Reviewed October 21, 2014

Muhammad S. from Singapore
Families with young children
Stayed one night in October 2014
Staff could be better trained.
Location,Location Location
Reception could be better. *Promised to deliver the baby cot however after waiting for almost 3 hrs, we called the reception with the staff telling us that no one requested it. *The reception also did not bother to tell us that we had breakfast the next day hastily passing the keycards to us. I had to approach them again to REMIND them. I really do not understand their incompetency when i am the only guest checking in at that time. All else being said i guess if you want a hotel near Pavilion this is the best.
Reviewed October 21, 2014

megat F. from Malaysia
Families with young children
Stayed one night in October 2014
great hotel
Stayed here many time already,great place to stay if you want to spend your money at Fahrenheit88 and pavilion for all day long :)
Reviewed October 20, 2014

Chin B. from Malaysia
Stayed one night in October 2014
Executive lounge , staffs performance , smells good.
Great location
Reviewed October 19, 2014

Vince G. from Singapore
Stayed one night in October 2014
Great location but room look a bit old
The location is great and the staff are very friendly.
The room look a bit old but it was a great stay.
Reviewed October 19, 2014

Monnie W. from Malaysia
Families with older children
Stayed one night in October 2014
Good Location
Location, 5 star hotel, good food
Overall this hotel was good but i think they need to do some maintenance because its looking old and have smoking smell surrounding of the whole hotel except lobby and restaurant.
Reviewed October 18, 2014

SHAIKAH R. from Singapore
Stayed one night in October 2014
great service & superb room
location, service, comfort
It was great & worth the money spent!
Reviewed October 15, 2014