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Excellent 8.3
Based on 3954 reviews

Recent customer comments

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Excellent



based on 3954 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

7.6 MUHAMAD A.
Malaysia
April 15, 2016
Very Slow
im pay for 7 rooms. they give me immediately only 2 rooms. another room promises me can give after 1 hour but still not ready and one of room give me at 6:30 pm. the staff at the check in counter very slow and not friendly.

8 MUHAMAD A.
Malaysia
April 15, 2016
Very Slow
im pay for 7 rooms. they give me immediately only 2 rooms. another room promises me can give after 1 hour but still not ready and one of room give me at 6:30 pm. the staff at the check in counter very slow and not friendly.

8.4 Moore A.
United Kingdom
April 14, 2016
Couple on business trip
It was good value compared to others. Great location, too, next door to shopping centres. The staff were nice too. However, room and bathroom was a bit dated. Coffee shop was gloomy. But, my biggest black mark was the RM30 for a cup of coffee in the lobby lounge. Outrageous. We moved our meeting to an outside location on seeing the costs of refreshments here.

8.8 Dennis C.
Australia
April 12, 2016
Great location
The staff are exceptional. Front office staff and security personnel are your greatest asset.

10 Md J.
Brunei Darussalam
April 12, 2016
Amazingly perfect stay
From the moment you're out fron your taxi, to the front desk, elevator, and to your room.. the staff and service are amazing.

8 Adeline L.
Singapore
April 12, 2016
Good Stay
very good location, friendly n helpful staff

7.6 Roslyeen I.
Malaysia
April 11, 2016
Great location but too pricey
Great location, nice rooms BUT smelly toilet for room 1827(i think its the sewerage smells from the hole or something)!! We requested for connecting room but only got our room at almost 4pm!! I think it was overpriced. Bfast was good

8 Elvin Y.
Singapore
April 11, 2016
Not bad
Not too bad for a 2 night stay. The gym is big! Room is clean and big too!

8 Sunho K.
South Korea
April 10, 2016
Christmas Interior
This hotel is bit old..but classic and good for Chirstmas season

9.2 Tengku R.
Malaysia
April 10, 2016
developer and traders
Project development in Johor and coal traders