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Excellent 8.3
Based on 4018 reviews

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Excellent



based on 4018 reviews
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.8
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Yong T. from Singapore
Couples
Stayed one night in July 2014
Ideal location for shopping
Hotel location, food and free car park
The stay was peasant. Free parking for hotel guest, although the car park look old. Room was fairly clean considered that it had been around for a long time. The Chinese restaurant at level 1 that serve dim sum was awesome. Right next door to pavilion shopping mall as well as opposite star hill gallery. Ideal for those who want to do shopping or catch a movie.
Reviewed July 28, 2014

JIMMY H. from Malaysia
Business travelers
Stayed 3 nights in July 2014
just OK only
Staff at reception, security, bell boy ate ex excellent. House keeping need massive improvement.
Satisfactory
Reviewed July 24, 2014

Cynthia L. from Singapore
Groups
Stayed 2 nights in July 2014
Great Location
location, comfy bed and good service
The room is cosy and comfortable. Excellent location for shopping and eating. The staff were all very friendly and helpful. Overall had a very enjoyable stay.
Reviewed July 24, 2014

Bee T. from Singapore
Business travelers
Stayed one night in January 2014
Nice place to stay
Location , Friendly staffs and Nice rooms
Shopping Location , eateries and nightlife. Minutes walk to the PETRONAS Towers via walkway. Staff friendly and welcoming and Breakfast choice was good. Rooms are nice and clean.
Reviewed July 24, 2014

Happy S. from Indonesia
Couples
Stayed 2 nights in July 2014
nice location with diamond class services.
location, services, nice room
Iam enjoy the hotel and love it
Reviewed July 24, 2014

shahidan A. from Malaysia
Business travelers
Stayed one night in July 2014
Good Location
nice room, excellent location and good room service
1. The hotel is a bit run down. The hotel Spa is having renovation right now. 2. Excellent location for shopping. There are 6 shopping malls within 5 minutes walk from the hotel. 3. The room arrangement is good. Furniture is in good shape. 4. The European guy at the reception is a bit rude. The rest of the staffs are very helpful and friendly.
Reviewed July 24, 2014

Barbara M. from Australia
Couples
Stayed one night in July 2014
Excellent location
Location, size of the room and pool design
Excellent location for shopping and eating. Close to monorail. Difficult to get to in peak hour traffic and via train.
Reviewed July 23, 2014

Mi W. from Singapore
Couples
Stayed one night in July 2014
Great location
Cleanliness, good food and great location
The room is clean and comfortable. The food at the restaurant is good. The location is great. It is near the Bintang Walk where you can walk all the way to KLCC.
Reviewed July 22, 2014

khor C. from Malaysia
Business travelers
Stayed one night in July 2014
good to stay
food, room , services
good
Reviewed July 22, 2014

usman U. from Indonesia
Business travelers
Stayed one night in April 2014
great location and service
location, service, accessible to public transport
a very enjoyable stay. Grateful that hotel management kept us updated on the ongoing MRT, pedestrian tunnel walkway and nearby shopping mall extension work surrounding the hotel area.
Reviewed July 22, 2014