arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.5
Based on 2984 reviews

Agoda Verified Reviews

Filter by traveler type
Very good

based on 2984 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.0
  • Location 7.6
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 7.1

May 03, 2015
very good
room service,facilities and parking

8 Salim B.
May 03, 2015
GSH Stay
Front Desk good. Room Service staff not up to expectstion. Roon Service Waiters friendly.
As always satisfied.

May 01, 2015

3.3 samantha U.
Sri Lanka
May 01, 2015
good hotel
location , food ,clenliness
very good

5.3 Kunasegaran S.
April 30, 2015
My unpleasant stay in Grand Season hotel kL
My account and experiences, for the 3 day stay. Housekeeping left over food next door left outside 2 days smelling. Even informing housekeeping it was not removed.2) car park was full as there was some activities going on in the hotel, leaving no parking lot available.3) no food menu in room to order food. 4) 2 day was nightmarish and frightening as the elevator / lift was stuck with people for god knows how long. I being a heart patient had to walk down 27 stairs down to get my food. 5) next door was so noisy as i had vacate it as my son was stdying for his exam. As this are some of my real feedbacks and comments, you can quote me if you like as i am not going stay in this hotel anymore. Thank you

8.7 Nur R.
April 29, 2015
Everything OK except bathroom
Tasty food, friendly staff, good decoration
Lift broken and had to wait an hour. It happened because of lightning. Bathroom always in wet condition because water drainage not functional. Other than that, Grand Seasons Hotel is one of best place to stay in KL.

8 Usha V.
April 29, 2015
Value for money.
Location. Feel. Cleanliness
Our stay at the grand seasons hotel was good and it was convenient for local travel as its location was strategic.

6.7 Wan R.
April 26, 2015
great place to stay
interesting location

5.3 yasmina Y.
April 24, 2015
my mother and i did not sleep well for the night
Room service was good. The reception staffs were very few and i had to wait long to check in and check out. The maintainance of the room especially the lights were not working and my mom and i did not have a good night sleep because the lights on and off on its own and they were making flicking noise. The maintainance repaired it but still it didnt work. The next morning another electrician came and he was rude. I asked for a compassation and the manager only gave me extra hours to check out. I had to put a night there due to my father being admitted in the hospital nearby. Parking facilities was very bad as the area was very narrow, big cars will be difficult to manuvure and park. However the only thing we enjoyed was the food.

6.7 Suriani J.
April 23, 2015
Nice location