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Excellent 8.5
Based on 4568 reviews

Recent customer comments

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Excellent



based on 4569 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for Money 8.4
  • Food/Dining 7.5

Adeline O.
Singapore
September 29, 2014
very comfortable, clean and cosy!
comfortable beds, cosy room with lots of space, good spread for breakfast
awesome!

Liaw K.
Malaysia
September 28, 2014
Good
room service, security and car parking
Good

Konstantin V.
Canada
September 28, 2014
Great location
Very convenient location
Very close to twin towers, good hotel for business meetings

Philip R.
United States
September 28, 2014
Great internet, but eat somewhere else
Fast internet, great location
The food in general was not that great at all. Breakfast mediocre, juice & coffee almost undrinkable. Lunch and dinner similarly unimpressive. Stay here, but don't east here. Location is superb, close to LRT, Embassies, etc. and internet was fast & dependable. Rooms comfortable, great bed - very comfy. Pool is really nice as well, well worth a dip. Staff performance was fair, nothing special at all.

JianLiang T.
Singapore
September 28, 2014
Business trip 5 days
Nice room
Rooms quite nice but the breakfast is boring. Should have more variety .... . Please also make sure the apple docking station is working . For business trip is quite fine. Please take note that is hard to take taxi from the hotel as the view is block by some decorative plants. You may need to walk out a bit to take taxi

Christian S.
Norway
September 27, 2014
Comportable stay
Breakfast view, clean, friendly
Friendly staff, good rooms, like the coffee on the room, and a lovely view from the break fast place in level 28. High price, but correct value for the price.

Nabila R.
Malaysia
September 27, 2014
Worth every penny
Room, staff, cleanliness
Nice experience

John S.
Australia
September 26, 2014
Great Hotel - Very Boutique
Rooms clean, excellent facilities, boutique feel
The stay was great. Extended an extra night without any issues and kept same room. Checkin and checkout very efficient. The rooms are spacious, beautifully appointed and very clean. Could not fault. Location slightly out of KLCC but easily reached by 1 stop on LRT. Then easy to KLCC and Pavilion.

Roy A.
Malaysia
September 26, 2014
You didnt get what you pay!
Location
Bed/pillow not comfortable. Checked-in late, and the service was bad. Maybe they were tired, but so was I and I needed my sleep!! Lousy breakfast, but they have good bread. You can get better hotel around the area with the amount that you have to pay for this hotel.

Khoo Y.
Malaysia
September 24, 2014
Good Hotel
location, security and modern look
Everything just fine and good, except the first time getting to find the hotel location quite take times